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by P-Low
Wed Nov 24, 2021 4:49 pm
Forum: Daslight 4
Topic: Daslight4 Official Release 5th November 2021
Replies: 0
Views: 158

Daslight4 Official Release 5th November 2021

We have a new Daslight 4 Official release available. This has some performance fixes which are detailed below. You can download it from our website (links below - Daslight 4 5th November 2021 : MAC & PC). http://www.daslight.com/download.htm or Mac: https://storage.googleapis.com/nicolaudie-eu-s...
by P-Low
Tue Jun 29, 2021 6:47 pm
Forum: Daslight 4
Topic: Daslight Official Release 18th June 2021
Replies: 0
Views: 2135

Daslight Official Release 18th June 2021

We have a new Daslight 4 Official release available. This has some performance fixes which are detailed below. You can download it from our website (links below - Daslight4 18th June 2021 : MAC & PC). http://www.daslight.com/download.htm or Mac: https://storage.googleapis.com/nicolaudie-eu-softw...
by P-Low
Thu Jun 24, 2021 11:14 am
Forum: Daslight 4
Topic: How to stop a scene (not pause) in Live view?
Replies: 1
Views: 672

Re: How to stop a scene (not pause) in Live view?

Hello Currently we do not have a 'stop' function for the scene groups, but this is something we will add to our future ideas list :) For now, one of our top tips, is to create stop/release/reset button (scene) for each group so it can stop the scenes operating in that whole group. You will then need...
by P-Low
Wed May 26, 2021 4:07 pm
Forum: Daslight 4
Topic: Daslight Official Release 21st May 2021
Replies: 0
Views: 2470

Daslight Official Release 21st May 2021

For over 20 years we have been adding security to protect our products against counterfeit copies. This week we take the next step by increasing the security of the communication between our firmware, apps and software. To be sure you have the best protection, you may be asked to update your control...
by P-Low
Mon Jan 11, 2021 12:11 pm
Forum: DVC4 GZM / DVC3 GZM / DVC2 GZM
Topic: Controller doesn't start
Replies: 9
Views: 3451

Re: Controller doesn't start

Hello

For all instances of this scenario, we need each user to contact our tech support team to verify your interface. Please contact our support team here : https://store.daslight.com/en/support

Kind Regards
by P-Low
Fri Nov 20, 2020 9:55 am
Forum: Daslight 4
Topic: Input for new version
Replies: 1
Views: 974

Re: Input for new version

Hello We posted a thread last year for features and ideas for future versions, which has now been analysed and turned into a brief with development underway. You can still submit any ideas you have though to support@daslight.com and we will make sure they get added if not already listed. Kind Regards
by P-Low
Thu Nov 12, 2020 11:46 am
Forum: DVC4 GZM / DVC3 GZM / DVC2 GZM
Topic: XHL-NAP Errors
Replies: 0
Views: 1819

XHL-NAP Errors

We have had a recent influx of users reporting a XHL-NAP error message when using the Hardware Manager tool. The main cause of this is having Daslight 4 open at the same time as Hardware Manager. If you close Daslight 4 and launch Hardware Manager separately, it should then work correctly. If you th...
by P-Low
Fri Oct 02, 2020 7:19 pm
Forum: Daslight 4
Topic: Daslight Beta Release 22nd September 2020
Replies: 0
Views: 3191

Daslight Beta Release 22nd September 2020

We have a new Daslight 4 Beta release available. This has minor bug / performance fixes which are detailed below. You can download it from our website (links below - Daslight4 Beta 22 September2020 : MAC & PC). http://www.daslight.com/download.htm or Mac: https://storage.googleapis.com/nicolaudi...
by P-Low
Thu Sep 10, 2020 8:35 am
Forum: Daslight 4
Topic: Daslight 4 Midi<>DMX Note On/Off not working correctly
Replies: 1
Views: 1135

Re: Daslight 4 Midi<>DMX Note On/Off not working correctly

Hello Currently there is a bug in MIDI mapping where you are unable to set maximum values for faders. E.g, just like you are experiencing, when you select 127, but adjust the fader, it goes to 255. To set the scene to stop when the value reaches '0', Simply change the off value '0'. You may also wis...
by P-Low
Tue Aug 04, 2020 4:14 pm
Forum: Daslight 4
Topic: Complex Universe Setup - Will it work?
Replies: 1
Views: 1211

Re: Complex Universe Setup - Will it work?

Hello I can confirm that you can successfully use the Art-Net feature through software when the DVC4 GZM is connected through ethernet The DVC4 GZM does not need to be connected by USB for the Art-Net feature to work. I can see our website text is confusing, but to clarify, the ethernet port does no...
by P-Low
Tue Aug 04, 2020 4:05 pm
Forum: Daslight 4
Topic: Starting Scenes not working
Replies: 4
Views: 2271

Re: Starting Scenes not working

Hello

If you change the 'Beam ON' scene so that the release is set to 'Off' it will stay on when you select scenes in the other group.

Kind Regards
by P-Low
Wed Apr 29, 2020 2:26 pm
Forum: Daslight 4
Topic: Daslight 4 Install on Mac OS Catalina
Replies: 0
Views: 3560

Daslight 4 Install on Mac OS Catalina

Hello We have had reports of some users struggling to install Daslight 4 with Mac OS Catalina. There is an easy solution for now: -Download the installer .dmg from website: https://www.daslight.com/en/download.htm -Right click on .dmg file and select open -Right click on the disc image and select op...
by P-Low
Wed Apr 29, 2020 2:19 pm
Forum: Daslight 4
Topic: Anyone has a link for Daslight Beta 5th Feb 2019?
Replies: 1
Views: 2012

Re: Anyone has a link for Daslight Beta 5th Feb 2019?

Hello

We do not permit previous versions to be shared. If there is a need, please raise a support ticket and contact our technical team with your problem.

https://store.daslight.com/signin

If you do not already have an account, you will need to create one.

Kind regards
by P-Low
Thu Apr 09, 2020 5:59 pm
Forum: Daslight 4
Topic: A question
Replies: 1
Views: 3451

Re: A question

Hello

Do you have a short video we can see to see how you have configured your show? If you could include that with your actual show file we would be able to review and advise better.

You can send the files to support@daslight.com

Kind regards
by P-Low
Thu Apr 09, 2020 4:47 pm
Forum: Daslight 4
Topic: das4 crash often - Midi processing is very bad
Replies: 2
Views: 3010

Re: das4 crash often - Midi processing is very bad

Hello We are aware that MIDI controllers can transmit too much data to process, and this problem is known when adjusting fast.  Daslight 4 is not optimised to handle a lot of data. If moving the faders quickly Daslight 4 may become delayed or even crash whilst processing commands.  To help optimise ...

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