Search found 7 matches

by Please Note
Thu Aug 31, 2017 4:18 pm
Forum: DVC FUN
Topic: Hardware Manager Error Code: XHL 18
Replies: 9
Views: 34541

Re: Hardware Manager Error Code: XHL 18

The ticket is in. Hope to hear from your people soon!
by Please Note
Thu Aug 31, 2017 12:25 pm
Forum: DVC FUN
Topic: Hardware Manager Error Code: XHL 18
Replies: 9
Views: 34541

Re: Hardware Manager Error Code: XHL 18

Ok, it looks as if the USB connector of the interface is a bit crap. I can make the computer recognize the interface by wiggling the USB cable while it's connected. The connection is dropped as easily as it is made, so not very robust for live use this one. For no apparent reason Hardware Manager al...
by Please Note
Thu Aug 31, 2017 10:03 am
Forum: DVC FUN
Topic: Hardware Manager Error Code: XHL 18
Replies: 9
Views: 34541

Re: Hardware Manager Error Code: XHL 18

Ok, I finally have a connection with the Mac Pro!

This time Hardware Manager looks like this to begin with
Image

After clicking the interface icon, we're back to the usual
Image
by Please Note
Thu Aug 31, 2017 10:00 am
Forum: DVC FUN
Topic: Hardware Manager Error Code: XHL 18
Replies: 9
Views: 34541

Re: Hardware Manager Error Code: XHL 18

I just installed the Hardware Manager to my desktop Mac Pro and looks like the same problem occurs there. So far haven't been able to get the software to recognize the interface at all. Do the blinking lights on the interface have any significance? The green light is blinking, the red light is blink...
by Please Note
Thu Aug 31, 2017 9:56 am
Forum: DVC FUN
Topic: Hardware Manager Error Code: XHL 18
Replies: 9
Views: 34541

Re: Hardware Manager Error Code: XHL 18

Tried both ports on the MacBook Pro and three different USB cables already. The problem is the same with all of them. It's really difficult to get the Hardware Manager to see the interface at all (maybe once in 30 times when I plug the cable in), and even if the interface is recognized, there is tha...
by Please Note
Thu Aug 31, 2017 8:52 am
Forum: DVC FUN
Topic: Hardware Manager Error Code: XHL 18
Replies: 9
Views: 34541

Re: Hardware Manager Error Code: XHL 18

I downloaded the new Hardware Manager, and the result is the same.

This is the version of the Harware Manager software:

Software Version:
Hardware Manager:
1.8.0-23152 SVN:33655
Qt:
5.7.0 (build for 5.7.0)
XHardWareLibrary:
1.8.1-23152-SVN:33655-(Jun 1 2017)
Copyright © LightingSoft AG 2015
by Please Note
Wed Aug 30, 2017 10:15 pm
Forum: DVC FUN
Topic: Hardware Manager Error Code: XHL 18
Replies: 9
Views: 34541

Hardware Manager Error Code: XHL 18

I'm having trouble with my Cameo DVC 4 (same hardware as DVC FUN). Since I couldn't find a forum for the Cameo hardware, I thought I'd try here. When I launch the Hardware Manager the device is hardly ever recognized. And after endless USB cable unplugs and re-plugs it finally is recognized, the sof...