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by TomHat
Wed Jun 12, 2019 3:22 pm
Forum: DVC FUN
Topic: BPM Information thru MIDI Clock
Replies: 1
Views: 58

Re: BPM Information thru MIDI Clock

Hello,

Daslight4 is capable of receiving MIDI Clock info indeed. As for the pioneer, I would say it should be possible. Sorry I can't promise it, as we don't have the model in our offices.

Best regards,
by TomHat
Wed Jun 12, 2019 3:13 pm
Forum: Daslight 4
Topic: Bug: lost Midi Settings on every startup
Replies: 13
Views: 1067

Re: Bug: lost Midi Settings on every startup

Hello Salster,

Do you save your showfile after sctivating the MIDI console in the settings window ?

Regards,
by TomHat
Wed Jun 12, 2019 3:13 pm
Forum: Daslight 4
Topic: Problem when saving and importing a show
Replies: 1
Views: 71

Re: Problem when saving and importing a show

Hello, Thank you for reporting and sorry you had to experience these problems. Could you please send us the showfiles you're working with, for test purpose ? You can send them to thomas@daslight.com (add the link to this topic in the email, so it's easier to link the files to your issue) Thanks in a...
by TomHat
Wed Jun 12, 2019 3:09 pm
Forum: Daslight 4
Topic: Multiple effects on the same step
Replies: 1
Views: 62

Re: Multiple effects on the same step

Hello, Welcome into our community ;) What you are missing there is the fact that you cannot create an effect on top of an already existing one. You have to create them both at the same time in the effcet generator. If you want them in the same scene, that is. Otherwise you could just create another ...
by TomHat
Tue Jun 11, 2019 3:06 pm
Forum: Daslight 4
Topic: Problem with 220_230w beam moving head
Replies: 1
Views: 66

Re: Problem with 220_230w beam moving head

Hello,

This seems like a SSL file problem. Please open a ticket here : https://store.daslight.com/fr/support

Best regards,
by TomHat
Tue Jun 11, 2019 3:04 pm
Forum: Daslight 4
Topic: After Update in March all scenes with multiple steps can't fade
Replies: 1
Views: 150

Re: After Update in March all scenes with multiple steps can't fade

Hello,

Sorry for late answer.

It seems this bug is the same as your other post :
viewtopic.php?f=19&t=5593&p=16515

Please post your next messages there.

Best regards,
by TomHat
Tue Jun 11, 2019 3:00 pm
Forum: Daslight 4
Topic: Midi Controller Auto Connect
Replies: 1
Views: 48

Re: Midi Controller Auto Connect

Hello,

I have answered this topic here : viewtopic.php?f=19&t=5453&p=16517
Feel free to answer there.

Best regards,
by TomHat
Tue Jun 11, 2019 2:59 pm
Forum: Daslight 4
Topic: Bug: lost Midi Settings on every startup
Replies: 13
Views: 1067

Re: Bug: lost Midi Settings on every startup

Hello, Sorry for late answer. Also sorry for the inconvenience. Could someone tell us how to reproduce the problem, please ? Midi info are saved in the showfile so the software can activate MIDI devices that ARE ALREADY plugged to the computer when the show is being loaded. That means if you only pl...
by TomHat
Tue Jun 11, 2019 1:56 pm
Forum: Daslight 4
Topic: Timeline
Replies: 1
Views: 82

Re: Timeline

Hello,

Sadly, there is no plan for "Daslight 4.x".
Although, timelines are actually being considered for next big version of Daslight.

Best regards,
by TomHat
Tue Jun 11, 2019 1:54 pm
Forum: Daslight 4
Topic: Unable to fade chaser
Replies: 3
Views: 149

Re: Unable to fade chaser

Hello,

Sorry to read you're so disapointed with Daslight support.
Is this post related to your other post (viewtopic.php?f=19&t=5571&p=16461) ?

Also, could you please send over a showfile of yours so we can try and reproduce the problem ?

Regards,
by TomHat
Thu Jun 06, 2019 8:41 am
Forum: DVC4 GOLD / DVC3 GOLD / DVC2 GOLD
Topic: failure with case DV4 gold
Replies: 3
Views: 121

Re: failure with case DV4 gold

Bonjour,

Dans ce cas, notre équipe de support peut vous proposer un devis pour la réparation de votre interface.

J'espère avoir pu répondre à vos interrogations et vous souhaite une excellente journée.

Cordialement,
by TomHat
Wed Jun 05, 2019 3:34 pm
Forum: Daslight 4
Topic: un luminaire de plus..
Replies: 2
Views: 91

Re: un luminaire de plus..

Bonjour, Dans ce cas, je ne vois que deux solutions possibles à votre problème : - Éditer chacune de vos scènes afin d'intégrer des niveaux DMX pour votre nouveau luminaire - Créer de nouvelles scènes contenant seulement des niveaux DMX pour ce nouveau luminaire et les faire tourner en même temps qu...
by TomHat
Tue Jun 04, 2019 7:05 am
Forum: DVC4 GOLD / DVC3 GOLD / DVC2 GOLD
Topic: failure with case DV4 gold
Replies: 3
Views: 121

Re: failure with case DV4 gold

Bonjour Steff,

Je vous invite à contacter le support technique depuis notre site, à cette page :
https://store.daslight.com/fr/support

Je vous souhaite une excellente journée.

Cordialement,
by TomHat
Tue May 21, 2019 12:36 pm
Forum: Daslight 4
Topic: Several shortcut keys for the same scene in Daslight 4 Topic is solved
Replies: 1
Views: 120

Re: Several shortcut keys for the same scene in Daslight 4 Topic is solved

Hello,

I'm afraid this feature doesn't exist in D4.

Best regards,
by TomHat
Tue May 21, 2019 7:02 am
Forum: Daslight 4
Topic: How to save your Stage in Visualizer
Replies: 3
Views: 338

Re: How to save your Stage in Visualizer

Just so I'm sure : You are using the "Visualizer" software delivered with DVC2 and DVC3, right ?

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