Moving heads acting strangely

The new Daslight - for PC and Mac

Moderators: TomHat, P-Low, simonB, Ksel

brucecy92
Posts: 1
Joined: Thu Jun 04, 2020 3:18 pm
Operating System: Windows

Moving heads acting strangely

Postby brucecy92 » Thu Jun 04, 2020 3:24 pm

Hi,

I've been having this issue for ages now (probably since I started using Daslight), but sometimes (and not always), when I move to a new scene in Live mode, the whole DMX output seem to go to 0 temporarily (at least, this is what I assume is happening), resulting in everything flashing off and on (and more importantly for the show I'm working on now), the moving heads move back to their home positions before going back to where they are supposed to. Naturally, this is not very good and I ideally need it fixed before the show opens tomorrow evening. It seems to be happening randomly with no set pattern, but I may be missing something.

Is anyone else having this issue?

Thank you!

TomHat
Posts: 900
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: Moving heads acting strangely

Postby TomHat » Fri Jun 05, 2020 12:40 pm

Hello,

I would recommend you contact our support center from our website to report the issue, and get it fixed as soon as possible.

Regards,
TomHat
--
Daslight Support

Mail : france@daslight.com
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500


Return to “Daslight 4”

Who is online

Users browsing this forum: No registered users and 0 guests

cron