Unable to find the /BASE.DAE

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Mitibus
Posts: 1
Joined: Thu Jun 04, 2020 11:42 am
Operating System: Windows

Unable to find the /BASE.DAE

Postby Mitibus » Thu Jun 04, 2020 11:46 am

Hello,

When I try to use the 3D Visualiser, I have the following error which appear : "Unable to find the /BASE.DAE file, would you like to research it".
How I can find this file to correct my problem.

I hope that somebody on this forum can help me.

Sorry if my English isn't good because I'm French.

TomHat
Posts: 900
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: Unable to find the /BASE.DAE

Postby TomHat » Fri Jun 05, 2020 12:36 pm

Hey,

Please download the very latest version (even if it's only a BETA when you read these lines) and let us know if the issue is solved for you.

Regards,

------------------------------------------

Bonjour,

Je vous invite à télécharger la toute dernière version du logiciel (même si c'est une BETA au moment où vous lirez ça) et à me dire si le problème est résolu de votre côté.

Cordialement,
TomHat
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Daslight Support

Mail : france@daslight.com
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500


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