3D Visualizer: Cameo Hydrabeam SSL file issue

The new Daslight - for PC and Mac

Moderators: TomHat, P-Low, simonB, Ksel

gardacus
Posts: 1
Joined: Fri Feb 14, 2020 3:54 pm
Operating System: Windows

3D Visualizer: Cameo Hydrabeam SSL file issue

Postby gardacus » Fri Feb 14, 2020 4:05 pm

Hello all

I downloaded the ssl2 file created by/for Cameo HydraBeam4000RGBW from their site. I recently bought a Fun module and waiting for delivery.

Everytime I start the Visualizer, the error message appears
Error - Easy View 2 beta
Failed to load the library CLHB4000RGBW_Cameo_Fixture_Library_DaslightV3.SSL2.

For now I ignored this message, and apart from no fixture showing, 3d visualizer opened and I could at least check my previously added RGB's. However, when I add a fixture now, after the HydraBeam, 3d visualizer crashes constantly.

Is there something that can be done to fix this issue?
ssl2 file has been added.

Many thanks

a new user!

Mike Schellekens
Attachments
CLHB4000RGBW_Cameo_Fixture_Library_DaslightV3.zip
(133.19 KiB) Downloaded 204 times

TomHat
Posts: 921
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: 3D Visualizer: Cameo Hydrabeam SSL file issue

Postby TomHat » Thu Feb 20, 2020 7:42 am

Hello,

We are terribly sorry you're experiencing this crash. This is not the first time we hear about it since we released the Official version. A fix for this issue will be delivered with next Beta version.

About your SSL file issue, please make sure you're using the correct EasyView2 and D4 softwares. The 2 softwares share a common "Fixture library" folder. If you import a SSL profile using Daslight4, make sure the version of EasyView2 you're using was not installed elsewhere (where it wouldn't be able to use the same fixture library folder).

Hope this is clear.

Best regards,
TomHat
--
Daslight Support

Mail : france@daslight.com
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500


Return to “Daslight 4”

Who is online

Users browsing this forum: No registered users and 11 guests