Does the 3D visualiser work from the previous release from 23/04/2019?
The 3D visualiser requires OpenGL 3.1.
*NOTE: we have had several reports of the Intel HD Graphics 3000 adapter not properly working with OpenGL 3.1*
An easy way to check your GPU settings is to download and install the GPU Caps Viewer (link below). The GPU & OpenGL tabs will show you the information you'll need. Also good to see if your computer has two GPU's and check that the 3D is not automatically using an inbuilt lower spec card that's not supported.http://www.geeks3d.com/dl/get/530
It's for information purposes only. It will tell you if your GPU supports OpenGL 3.1. It should also tell you if you have more than one GPU, as you may find a 2nd/onboard graphics card and the 3D is trying to use that hence the problems.
Regarding the fixture profile behaviour, what fixture profile are you using? And in what channel mode?