Easy view 2 Beta - "unable to find /base.dae file"

Real-time 3D simulation

Moderators: TomHat, P-Low, simonB, Ksel

sukh45
Posts: 1
Joined: Fri Jan 03, 2020 8:38 pm
Operating System: Windows

Easy view 2 Beta - "unable to find /base.dae file"

Postby sukh45 » Fri Jan 03, 2020 8:45 pm

Hi all

I am completely new to using a software such as this one. I have patched all my equipment in. Then when clicking on tools/3d visualiser, I get the error "unable to find/base.dae file. Would you like to research it?"

I have quite a few fixtures in but can't see anything in the 3d view.

Is anyone able to point me in the right direction to resolve this?

I am running the latest version of Daslight (not beta) downloaded from the website just this week.

Thanks

TomHat
Posts: 819
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: Easy view 2 Beta - "unable to find /base.dae file"

Postby TomHat » Tue Jan 07, 2020 11:12 am

Hello,

Could you please send me the SSL files that aren't shown in the 3D software ?

Best regards,
TomHat
--
Daslight Support

Mail : france@daslight.com
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500

stergi
Posts: 1
Joined: Wed Jan 15, 2020 1:05 pm
Operating System: Windows
Location: Greece

Re: Easy view 2 Beta - "unable to find /base.dae file"

Postby stergi » Wed Jan 15, 2020 1:06 pm

Same problem missing base.dae. Fixture is ADJ JETT FURY

Thanks

TomHat
Posts: 819
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: Easy view 2 Beta - "unable to find /base.dae file"

Postby TomHat » Thu Jan 16, 2020 8:15 am

Hello,

Thanks for your feedback, we'll look into this one too.

Regards,
TomHat
--
Daslight Support

Mail : france@daslight.com
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500


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