Firmware DVC4gold 1.12

The new Daslight - for PC and Mac

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Nathan-Joosten
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Joined: Mon Aug 24, 2015 1:24 pm
Location: Netherlands
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Firmware DVC4gold 1.12

Postby Nathan-Joosten » Wed Dec 11, 2019 6:21 pm

Hello Everybody,

I’m working for an installer company in the Netherlands and i’ve done some pretty cool installs over the years.

Over the past few months there are some clients with repeating problems, we’re Daslight4 seem to disconnect from the DVC4 gold dongle.

Saw that the new beta software came out with also new firmware in Hardwaremanager, but i couldn’t find/install it.

What I’m I doing wrong?

With kind regards,
Nathan Joosten

TomHat
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Joined: Tue Feb 23, 2016 9:11 am
Location: France
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Re: Firmware DVC4gold 1.12

Postby TomHat » Mon Dec 16, 2019 9:54 am

Hello,

I'm not sure I understand the question.
Where did you see that a firmware update was available ?

Regards,
TomHat
--
Daslight Support

Mail : france@daslight.com
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500

Nathan-Joosten
Posts: 6
Joined: Mon Aug 24, 2015 1:24 pm
Location: Netherlands
Contact:

Re: Firmware DVC4gold 1.12

Postby Nathan-Joosten » Tue Dec 17, 2019 12:40 pm

On this forum in this topic about te beta release from 19th November: viewtopic.php?f=19&t=6181

There is another topic where someone with similar problems gets a solution from you support staff. To ask for the new yet unreleased firmware upgrade.

TomHat
Posts: 921
Joined: Tue Feb 23, 2016 9:11 am
Location: France
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Re: Firmware DVC4gold 1.12

Postby TomHat » Mon Dec 30, 2019 9:57 am

Hello,

Sorry, I'll look into this. We'll bee releasing a new official version shortly, it'll contain all missing items.

In the mean time, did you experience any trouble using your interface ?

Regards,
TomHat
--
Daslight Support

Mail : france@daslight.com
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500

Nathan-Joosten
Posts: 6
Joined: Mon Aug 24, 2015 1:24 pm
Location: Netherlands
Contact:

Re: Firmware DVC4gold 1.12

Postby Nathan-Joosten » Sun Jan 26, 2020 7:42 am

Didn’t install the new version yet, in the last month still some clients with overall the same issues. Over different sorts of computers most of them win WIN10, all usb power management is set correctly.
Computer seems to function but Daslight stops putting out DMX, only solution in there opinion is rebooting the computer.

Nathan-Joosten
Posts: 6
Joined: Mon Aug 24, 2015 1:24 pm
Location: Netherlands
Contact:

Re: Firmware DVC4gold 1.12

Postby Nathan-Joosten » Thu Feb 13, 2020 2:03 pm

With the new firmware most of the issues are solved!

Moessieurs
Posts: 14
Joined: Sat Sep 07, 2019 4:44 pm
Operating System: Windows
Location: France
Contact:

Re: Firmware DVC4gold 1.12

Postby Moessieurs » Sun Mar 15, 2020 5:55 pm

Hi, for my part i confirm too that since this new upgrade no crash in edit mode, no crash on Live, no DVC4 power disconnection, i use it since the release and all work fine, thank you for this nice work ;)


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