Daslight 4 issues

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SaraBailey
Posts: 1
Joined: Thu Dec 05, 2019 9:21 am
Operating System: Windows

Daslight 4 issues

Postby SaraBailey » Thu Dec 05, 2019 9:24 am

when I was programming my show Daslight 4 stopt and told me an error I don't understand. is there someone who can tell me what the error means and what I can do about it so it won't happen again?

Application Specific Information:
abort() called
*** error for object 0x6040044270e0: Invalid pointer dequeued from free list


Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff5c070b66 __pthread_kill + 10
1 libsystem_pthread.dylib 0x00007fff5c23b080 pthread_kill + 333
2 libsystem_c.dylib 0x00007fff5bfcc1ae abort + 127
3 libsystem_malloc.dylib 0x00007fff5c0dbdc1 nanozone_error + 502
4 libsystem_malloc.dylib 0x00007fff5c0cfd5a _nano_malloc_check_clear + 410

hope to see any reaction soon!

TomHat
Posts: 908
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: Daslight 4 issues

Postby TomHat » Fri Dec 06, 2019 8:41 am

Hello,

I send you a private message about it.

Best regards,
TomHat
--
Daslight Support

Mail : france@daslight.com
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500

LooxDev
Posts: 2
Joined: Fri Dec 27, 2019 3:43 pm
Operating System: Windows

Re: Daslight 4 issues

Postby LooxDev » Fri Dec 27, 2019 3:50 pm

Hey,

im having a simular issue.
Trying a reinstall with a beta version at the moment. I used the Windows Debugger and got the same message as SarahBailey.
Btw is there a reason u are sending everyone a private message about this? Multiple entries mentioning this problem but i need an account to write this and get a DM from u :D
Hope u can resolve the issue for me.
Merry Christmas btw !

Greeting
Julius

TomHat
Posts: 908
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: Daslight 4 issues

Postby TomHat » Mon Dec 30, 2019 9:19 am

Hello,

Sorry you're going through the same kind of issue. The reason I send MPs to users with this kind of issues is that this is most often a crash triggered by a very specific set of data in the user's showfile and it's very unlikely others users get exactly the same issue.
Therefore I contact prople directly about their crash issue and ask to see their showfile and get the crash fixed for next release.

Now, do you have the latest version of Daslight4 installed ?

Best regards,
TomHat
--
Daslight Support

Mail : france@daslight.com
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500

LooxDev
Posts: 2
Joined: Fri Dec 27, 2019 3:43 pm
Operating System: Windows

Re: Daslight 4 issues

Postby LooxDev » Mon Jan 13, 2020 6:16 pm

Hi TomHat,

Thanks for ur reply. I got the latest version installed and already reviewed the carsh dump files. A segmentation fault corresponding to a faulty pointer is what i found. If u send me a DM with an email i could send u the show and crash dump files if u want to.

Greetings
Julius from Germany


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