DVC FUN no DMX on Mac

The new Daslight - for PC and Mac

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BigchainEvents
Posts: 11
Joined: Mon Apr 19, 2010 5:28 pm
Location: Portugal
Contact:

DVC FUN no DMX on Mac

Postby BigchainEvents » Wed Nov 27, 2019 11:17 pm

Hi, i was installing a new DVC FUN dongle in a clients computer which is an iMac 2010 with High Sierra installed.

I couldn't get any fixture to respond. I then brought the new dongle to my home and it's working fine.

Could a corrupted MacOS or firewall settings prevent DVC FUN from outputting DMX? In DVC4 the dongle was recognised and everything seemed normal.

Thanks 4 Support

Miguel
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TomHat
Posts: 787
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: DVC FUN no DMX on Mac

Postby TomHat » Fri Nov 29, 2019 8:21 am

Hello,

This sounds like there could be an issue with the interface.
Please contact out customer service via our website :
https://store.daslight.com/fr/support

Best regards,
TomHat
--
Daslight Support

Mail : france@daslight.com
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500


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