System keeps crashing

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BillRb
Posts: 5
Joined: Mon Sep 24, 2018 5:10 pm

System keeps crashing

Postby BillRb » Mon Nov 04, 2019 7:56 pm

Hello,

I started working as a Light Designer at a club and there they have I think a dvc4 gzm. (I will check in a few days when I go back now I am in a day off)

At almost random times the setup just stops working - it freezes all the moving heads and then they go blackout and turn at their stand by position - and I have to remove the usb from the dvc controller and plug it back in fast so it will start working again. At this moment the club goes into a blackout and that doesn't look good.

Some times the system crashes because I kinda abuse the strobe effect, some other times it crashes because we change the dimmers on the LIVE buttons. Other times when the club just opens doors and they run a slow "8 movement" it again crashes I suppose due to changing the speed dimmer.

Is there some kind of log or file that can tell us what is wrong?

Thanks.

TomHat
Posts: 777
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: System keeps crashing

Postby TomHat » Tue Nov 05, 2019 9:44 am

Hello,

I just sent you a PM about this.

Best regards,
TomHat
--
Daslight Support

Mail : france@daslight.com
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500


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