Trouble loading a show file on Daslight4

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royalking
Posts: 1
Joined: Tue Oct 22, 2019 7:30 pm
Operating System: Windows

Trouble loading a show file on Daslight4

Postby royalking » Tue Oct 22, 2019 7:50 pm

Hello everyone in Daslight community .. I REALLY need your help my friends

I've made a show file on Daslight4 previously and saved and opened just fine before. the file was a demo show working on multiple fixtures and Midi controls for AKAI APC40 mkII.

now I cant load the show file. (see the picture for the error message)
- Uninstalled Daslight4 and re-installed it.
- Tried to import the show (selected all the possible selections) and Daslight4 crashed every time when I press OK

the file is very important for me. please anyone can help me restore this file?

Thank you guys for the help.
Attachments
daslight.JPG
daslight.JPG (58.11 KiB) Viewed 98 times
daslight 2.JPG
daslight 2.JPG (174.88 KiB) Viewed 98 times

TomHat
Posts: 777
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: Trouble loading a show file on Daslight4

Postby TomHat » Fri Oct 25, 2019 9:33 am

Hello,

Seems like the file is corrupt for some reason. Please check your backup folder located near the Daslight4.exe file on your hard drive.

If there is nothing there, please send me your showfile (inside a .zip file) so I can have a look.

Regards,
TomHat
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Daslight Support

Mail : france@daslight.com
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500


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