Unable to fade chaser

The new Daslight - for PC and Mac

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hutje
Posts: 13
Joined: Tue Aug 22, 2017 5:45 pm
Operating System: Windows

Unable to fade chaser

Postby hutje » Fri May 31, 2019 6:46 pm

I can not fade a chaser anymore since the last three updates...

Would like to use the fade in/out function for chasers again. Also the brightness fader during the chaser does not work.

hutje
Posts: 13
Joined: Tue Aug 22, 2017 5:45 pm
Operating System: Windows

Re: Unable to fade chaser

Postby hutje » Wed Jun 05, 2019 8:57 pm

This feature is really needed... In previous versions this was possible... Now it doesn't work at all...

hutje
Posts: 13
Joined: Tue Aug 22, 2017 5:45 pm
Operating System: Windows

Re: Unable to fade chaser

Postby hutje » Mon Jun 10, 2019 11:29 am

Too bad the support for bugs and problems sucks... The software does work great, but the bugs that are coming with them, are too annoying...
I hope for a response because I am relying on this product. I have a business that needs this to work properly.

TomHat
Posts: 676
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: Unable to fade chaser

Postby TomHat » Tue Jun 11, 2019 1:54 pm

Hello,

Sorry to read you're so disapointed with Daslight support.
Is this post related to your other post (viewtopic.php?f=19&t=5571&p=16461) ?

Also, could you please send over a showfile of yours so we can try and reproduce the problem ?

Regards,
TomHat
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Daslight Support

Mail : france@daslight.com
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500


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