Error dvc4 gzm

The top of the range Daslight product, with miniSD memory and 3 DMX universes

Moderators: TomHat, Benno, simonB

Tummy
Posts: 24
Joined: Wed Feb 15, 2012 1:48 am

Error dvc4 gzm

Postby Tummy » Sun Apr 28, 2019 10:34 am

hey,

i bought the dvc 4 GZM, because of the artnet function,

i can only add 1 universe so i look if the interface is detected, its not running correctly so i think there is the problem with the universes i dont see..

i get a error: XHL - NAP & XHL 65

I run dvc 4 on a mac sierra, i must install this device tomorrow somewhere in europe on a windows machine, do i still get the same error there? how i fix this?

Hardware manager firmware update give a error after instal the firmware: XHL 65
the installes firmware version is 1.24

how do i fix this?, still have this problem on a windows machine?..

TomHat
Posts: 724
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: Error dvc4 gzm

Postby TomHat » Mon Apr 29, 2019 7:29 am

Hello,

Please create a support ticket on this page :
https://store.daslight.com/fr/support

You'll need to login with your Daslight info.

Hope this helps.

Regards,
TomHat
--
Daslight Support

Mail : france@daslight.com
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500

Tummy
Posts: 24
Joined: Wed Feb 15, 2012 1:48 am

Re: Error dvc4 gzm

Postby Tummy » Mon Apr 29, 2019 10:40 am

i did , can you please anwser quickly. we need to open


Return to “DVC4 GZM / DVC3 GZM / DVC2 GZM”

Who is online

Users browsing this forum: No registered users and 1 guest