problem interface not detected dvc2 eco

Previous Daslight version. Can manage up to 6 DMX universes depending on the hardware connected

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hiltix66
Posts: 3
Joined: Thu May 04, 2017 10:15 pm
Operating System: Windows

problem interface not detected dvc2 eco

Postby hiltix66 » Thu May 04, 2017 10:41 pm

Hello,

My old dvc2 eco interface is not recognized by dvc1, dvc2, configuration tools.
The led dmx flashes rapidly, the green remains off.
My operating system is windows xp 32 bit

thank's for your answer. Best regards

TomHat
Posts: 663
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: problem interface not detected dvc2 eco

Postby TomHat » Fri May 05, 2017 6:48 am

Hey hiltix66,

Could it be that the port you use to connect your interface to the computer is not working properly ? Or maybe the cable is broken ?
Please try with a different USB port and a different cable to see if it works better. Let me know if the problem is fixed or not.

Hope this helps.

Regards,
TomHat
--
Daslight Support

Mail : france@daslight.com
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500

hiltix66
Posts: 3
Joined: Thu May 04, 2017 10:15 pm
Operating System: Windows

Re: problem interface not detected dvc2 eco

Postby hiltix66 » Fri May 05, 2017 10:52 am

Thank you for your fast answer, i try to change the cable this afternoon !
I tryed on all my port and i've the same problem, so maybe it's the cable !

hiltix66
Posts: 3
Joined: Thu May 04, 2017 10:15 pm
Operating System: Windows

Re: problem interface not detected dvc2 eco

Postby hiltix66 » Fri May 05, 2017 12:54 pm

I've change the cable by new and i have the same problem, if you have another idea?
Thank's


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