Page 1 of 1

3D visualiser do not recognize my fixtures

Posted: Sun Jan 08, 2017 7:32 pm
by Prakash
Hi

Really need your help.
I am using the latest Daslight updated software ( version security 22 2106). I am using windows 10

I have created my fixture library and all is working great in Daslight.
But when I open the 3D visualizer, I don't see the fixtures: it says "Failed to load the model:/fixtures......."

I would be much grateful if you would help me use the 3D visualizer

Kind regards

Prakash

Re: 3D visualiser do not recognize my fixtures

Posted: Mon Jan 09, 2017 8:15 am
by TomHat
Hey Prakash,

Could you please send me your fixture library so we can look into it and find out what the problem is ?

Regards,

Re: 3D visualiser do not recognize my fixtures

Posted: Mon Jan 09, 2017 8:36 am
by Prakash
Email sent to you. Thanks in advance.