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Firmware upgrade

Posted: Sun Feb 12, 2012 8:20 am
by johnnywayne
Hey :D

I have just made a firmware update on my DVC2 128M because of the DMX signal sometime was unstable, But now after the update I can´t anything to work, both the red and the green LEDs are flashing like before, but notthing works

So what can I do ??

Best Regards
Johnny

Posted: Mon Feb 13, 2012 10:29 am
by simonB
Is your interface detected from tools.exe?
Which version of the firmware did you try to update to?

Posted: Mon Feb 13, 2012 11:01 am
by johnnywayne
Yes tools.exe detect my box

I updatet the firmware to the 1.15, and I got an update succes from the firmware software

Posted: Mon Feb 13, 2012 11:20 am
by simonB
Make sure you are upgrading with the tools version included with your DVC2 installation. For example a firmware from a July release may not work with a december release.

Make sure tools is closed when you open DVC2 as only 1 application can access your interface at a time

I am assuming you are using the latest version from the website

Posted: Tue Feb 14, 2012 2:41 pm
by johnnywayne
I´am not useing the tools.exe do update my firmware but I used the program from
http://www.daslight.com/online_manuals/ ... dfPJk8.htm

MAybe that was wrong ?? but hov do i get it to work again ?

Posted: Wed Feb 15, 2012 11:02 am
by simonB
That's very old and I didn't realise the link was still on the manuals. Use the tools.exe application included with your version of DVC2. It can be found in the root directory and windows start menu

Posted: Thu Feb 16, 2012 7:15 am
by johnnywayne
So now I have installed DVC2 from the CD and run the Tools.exe, the program tells me that there id no need for firmware upgrade, and when I run the test I can see the leds har flashing, but nothing happens. If I try to run Virtual Controller 2 the program run in demo mode, it can´t find the DMX controller :(

Posted: Thu Feb 16, 2012 9:52 am
by simonB
Install the latest DVC2 14th Feb version from the website
Open the Hardware Configuration-tools application included with this version
Update the firmware
Test by moving the fader on the test tab
Close the Hardware Configuration and open DVC2 14th Feb

Is your interface detected by the hardware configuration application?
Do you have a DMX output from the hardware configuration application?
Is your interface detected by DVC2 14th Feb?