Limited mode?

[roeldm]

Hi all,

Another day, another problem

When I started Daslight 4 half an hour ago, i got this message, I never had this before:


I checked my interface settings:


When I check my interface online:


Did I run in some kind of "demo" full mode the past months? I bought the interface on 29.06.2016

Enlighten me with your wisdom

[TomHat]

Hey roeldm,

Could you please send me the serial number of your device by PM, so that we can see what's happening with your device ?

Regards,

[roeldm]

Roger,

Sent!

[turnerbp]

I am having the same problem with my DVC Fun. Can you help as well. My Serial number is 381351. Thanks, Brian

[TomHat]

Hey Brian,

I can't see any appearing problem with your interface. What exactly goes wrong ?

Regards,

[thibdelep]

Hi, i've the same problem with my DVC FUN : daslight 4 indicates that it's a limited version, and i just can use 32 steps...
My serial number is 380611.

Thank you
Thibault

[TomHat]

Hey Thibault,

Your interface is in express mode. This mode only allows 32 steps per scene and 4 scenes playing at the same time.
Here is what SonoVente mentions about the product limitations (French version as I understand you are French):

DVC Fun.png (21.13 KiB) Viewed 21069 times

You can buy extra channels and unlock the "Express Mode" limitations from this website : https://store.dmxsoft.com/

Hope this helps.

Regards,

[thibdelep]

Thanks bro, forever yours