Unable to install Daslight 4 beta on Mac OS Catalina

The previous Daslight version

Moderators: TomHat, simonB

s.broeer
Posts: 380
Joined: Tue Oct 06, 2020 8:44 am
Operating System: Mac OS X
Location: Germany

Unable to install Daslight 4 beta on Mac OS Catalina

Post by s.broeer »

Hello,

i tried to install the latest beta of Daslight 4 on Mac OS Catalina as you described here.
But I don’t get the "open" button at the dialog to start the the install. There only the buttons "Show in Finder" and "OK".
The security settings for apps are set to "App Store and Developer", so this can't be the reason in my opinion.

It would be nice if someone could tell me who to install the latest beta on Mac OS Catalina.
Many thanks.

Greetings,
Stephan
Let there be light ...
Stephan
s.broeer
Posts: 380
Joined: Tue Oct 06, 2020 8:44 am
Operating System: Mac OS X
Location: Germany

Re: Unable to install Daslight 4 beta on Mac OS Catalina

Post by s.broeer »

Nobody that could tell me how to install the beta of Daslight 4 on Mac OS Catalina? :shock:
Let there be light ...
Stephan
TomHat
Posts: 1380
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: Unable to install Daslight 4 beta on Mac OS Catalina

Post by TomHat »

Hello,

Sorry for the reply delay. Are you still getting this issue ?

Regards,
TomHat
--
Daslight Support

Mail : [email protected]
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500
s.broeer
Posts: 380
Joined: Tue Oct 06, 2020 8:44 am
Operating System: Mac OS X
Location: Germany

Re: Unable to install Daslight 4 beta on Mac OS Catalina

Post by s.broeer »

Yes, the issue still exists ...
Let there be light ...
Stephan
TomHat
Posts: 1380
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: Unable to install Daslight 4 beta on Mac OS Catalina

Post by TomHat »

Hello,

Are you sure you've tried opening it twice using "right-click -> open" process ?

Regards,
TomHat
--
Daslight Support

Mail : [email protected]
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500
s.broeer
Posts: 380
Joined: Tue Oct 06, 2020 8:44 am
Operating System: Mac OS X
Location: Germany

Re: Unable to install Daslight 4 beta on Mac OS Catalina

Post by s.broeer »

Hello Tom,

I think I did twice, but I will verify this at the evening and then coma back with a feedback.

Regards,
Stephan
Let there be light ...
Stephan
TomHat
Posts: 1380
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: Unable to install Daslight 4 beta on Mac OS Catalina

Post by TomHat »

Hello,

Yes, please check it. The "extra security" added in Catalina is forcing you to try opening the setup file twice. It'll never work the first time.

Regards,
TomHat
--
Daslight Support

Mail : [email protected]
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500
s.broeer
Posts: 380
Joined: Tue Oct 06, 2020 8:44 am
Operating System: Mac OS X
Location: Germany

Re: Unable to install Daslight 4 beta on Mac OS Catalina

Post by s.broeer »

Hi Tom,

after trying out to install Daslight 4 beta on Mac OS I found out where the problem was. :D

On my MacBook Pro I use PathFinder as alternative to the Mac OS Finder. When I start the installation from there and using twice the "right-click -> open" process nothing happens. If I do the same from the Mac OS Finder the security warning comes up and I can complete the installation. So it seems that the integration of PathFinder is not complete in Mac OS Catalina.
Sorry for my mistake. :wink:

Greetings,
Stephan
Let there be light ...
Stephan
TomHat
Posts: 1380
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: Unable to install Daslight 4 beta on Mac OS Catalina

Post by TomHat »

Oh ! Noted. This might happen to other users, so your feedback will actually be really helpful to others. Thank you for sharing!

We're glad you could figure out a way out of this situation.

Regards,
TomHat
--
Daslight Support

Mail : [email protected]
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500
Post Reply