Bought a dvc fun, can’t register

The new upgradable interface. Ships with 128 channels and can be upgraded to 512 channels, FULL mode and other software via DmxSoft.com

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Nrgsounds
Posts: 1
Joined: Sun Oct 25, 2020 10:52 pm
Operating System: Windows

Bought a dvc fun, can’t register

Post by Nrgsounds »

Dear all,
I bought a Daslight fun on a marketplace website.
Now i want to upgrade the fun package and my daslight dongle is already registered to an email adress of the previous owner and now i am unable to upgrade or register the dvc fun.

Can someone please help me...

Sam
TomHat
Posts: 1380
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: Bought a dvc fun, can’t register

Post by TomHat »

Hey,

Please address this issue to our support team via our website's ticket system, here :
https://store.daslight.com/en/support

Best regards,
TomHat
--
Daslight Support

Mail : [email protected]
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500
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