Hi everyone, I got a second hand interface but I can not find how to connect it because DVC1, 2 and # can't detect the hardware, I run Win 7 64 bits, I've tried to find the right controller with no succes. Can any of you let me know can I make it work?
I tried to upload an image but I couldn't, inside the interface says: DVCG-4
Thanks.
Abel
Software help
Re: Software help
Hello,
If you try to detect your interface using the software HardwareManager (installed with Daslight4), what does it say ?
If you want to upload images, wrap them into a .zip archive file, and send this archive.
Best regards,
If you try to detect your interface using the software HardwareManager (installed with Daslight4), what does it say ?
If you want to upload images, wrap them into a .zip archive file, and send this archive.
Best regards,
TomHat
--
Daslight Support
Mail : [email protected]
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500
--
Daslight Support
Mail : [email protected]
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500
Re: Software help
Thanks so much for reply. Hardware Manager is not able to detect the interface.
Abel.
Abel.
Re: Software help
Hello,
In that case, please contact Daslight support through the website :
https://store.daslight.com/fr/support
Best regards,
In that case, please contact Daslight support through the website :
https://store.daslight.com/fr/support
Best regards,
TomHat
--
Daslight Support
Mail : [email protected]
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500
--
Daslight Support
Mail : [email protected]
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500
Re: Software help
Hi TomHat:
As I do not have serial number is not possible to send the requests.
Abel.
As I do not have serial number is not possible to send the requests.
Abel.
Re: Software help
Hello,
You should be able to open the plastic box (just 2 screws to unscrew) and find the serial number inside.
Regards,
You should be able to open the plastic box (just 2 screws to unscrew) and find the serial number inside.
Regards,
TomHat
--
Daslight Support
Mail : [email protected]
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500
--
Daslight Support
Mail : [email protected]
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500
Re: Software help
Seems like I have a similar issue, it doesn't detect the hardware for some reason. When I get back to my Czech real estate https://tranio.com/czech-republic/ I will write to the Daslight support through the website that have been mentioned here. Lets see if it is fixable.
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Curtis Webb
- Posts: 1
- Joined: Tue Nov 03, 2020 10:41 am
- Operating System: Windows
Re: Software help
Kesot wrote:Seems like I have a similar issue, it doesn't detect the hardware for some reason. When I get back to the Czech Republic and don't fix RPA compatibility https://voximplant.com/blog/what-is-rpa-technology with the Daslight interfaces through the website that have been mentioned here. Lets see if it is fixable.
I don't think that the problem is in the compatibility. It looks like you are having some software problems
