DVC4 GOLD on Virtual Controller 2 problem

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prom_yasube
Posts: 3
Joined: Tue Jul 03, 2018 4:24 pm
Operating System: Windows

DVC4 GOLD on Virtual Controller 2 problem

Postby prom_yasube » Tue Jul 03, 2018 4:51 pm

My customer was broke computer.
(Windows Vista 32bit and DVC2 GOLD)

I bought new laptop and DVC4 GOLD.
Now I install DVC2 software but "interface not detected".

Tools.exe can show infomation.
Device Type : SIUDI 8A
Product Code : DVC4 GOLD(0x80000031)
Device Firmware Version : 1.10

but DVC2 software can't detect.
Am I something wrong?

New laptop specs.
Windows10 Home 64bit / Intel Celeron N4100 CPU @1.1GHz / 4GB RAM

I try DVC4 software can detect. no problems.
but my customer want use DVC2 software.

can someone help me?

Sorry for my poor English.
thanks.

TomHat
Posts: 532
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: DVC4 GOLD on Virtual Controller 2 problem

Postby TomHat » Mon Jul 09, 2018 2:59 pm

Hey,

DVC2 won't work with your interface. My advice would be to download DVC3 and/or Dalight4 softwares.
DVC3 is very close to DVC2, so you shouldn't feel lost using it instead of DVC2.

Hope this helps.

Regards,
TomHat
--
Daslight Support

Mail : france@daslight.com
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500

prom_yasube
Posts: 3
Joined: Tue Jul 03, 2018 4:24 pm
Operating System: Windows

Re: DVC4 GOLD on Virtual Controller 2 problem

Postby prom_yasube » Sun Jul 15, 2018 2:07 am

Hi!

thank you for your reply.

My customer agreed to update DVC4 software.
Problem was solved.

But please tell me for the future.

I read your reply before bought DVC4 gold.
viewtopic.php?f=1&t=5280#p15515
>Yes, DVC4 Gold and GZM work on both Windows and MacOS systems, no matter what you initially wanted to use it with.
>These 2 interfaces work with softwares DVC2, DVC3 and Daslight4. But I would really advise you to use the latest one (Daslight4).

I read this reply. and I thought DVC4 gold can work with dvc2 software.

Am I making a mistake? or if another spec computer can work with DVC2 software?


thanks.

TomHat
Posts: 532
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: DVC4 GOLD on Virtual Controller 2 problem

Postby TomHat » Mon Jul 16, 2018 7:02 am

Hello,

Sorry, this was badly put. To make it right, I will say it like this:
- DVC GZM is compatible with DVC2 (Windows), DVC3 (Windows) and Daslight4 (Windows + MacOs);
- DVC4 Gold is compatible with DVC3 (Windows) and Daslight4 (Windows + MacOs).

Again, sorry for this. I will update the other post to not show wrong info.

Regards,
TomHat
--
Daslight Support

Mail : france@daslight.com
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500

prom_yasube
Posts: 3
Joined: Tue Jul 03, 2018 4:24 pm
Operating System: Windows

Re: DVC4 GOLD on Virtual Controller 2 problem

Postby prom_yasube » Thu Jul 19, 2018 3:56 pm

Hi.

thank you for your reply.

>>DVC GZM is compatible with DVC2 (Windows), DVC3 (Windows) and Daslight4 (Windows + MacOs);
>>DVC4 Gold is compatible with DVC3 (Windows) and Daslight4 (Windows + MacOs).
I understand very well.

Thank you for your kindness support.


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