Hello guys,
Today I tried to install the latest version from 27/05/2016 (beta and relased), but it is not possible to run the installation file.
The bug report, translated from german, said that "the installation file is not compatible to my windows version. I have to check if I need a 32 or a 64-bit version"
I tested it with win7 64-bit and win10 64-bit.
Installation of latest DVC3 version fail
Re: Installation of latest DVC3 version fail
Same happened to me. The DVC icon is missing, installation process stops with "file not found" - Windows 10. And for the "regular" DVC 3 from the same date: it is the version of 15 Dec. 2015.
Nobby99
Nobby99
Re: Installation of latest DVC3 version fail
Hey PATe & Nobby99,
Sorry to read you're having problems installing our latest version of DVC3 Beta. I just tested the version available on our website and it worked just fine here. Could you please try downloading again (Daslight DVC3 Beta) and install from the fresh setup file ?
Please let us know if that fixed the problem. If not, I know some other users have had their antivirus blocking our software by mistake and had to configure it to ignore our software.
I hope this helps.
Regards,
Sorry to read you're having problems installing our latest version of DVC3 Beta. I just tested the version available on our website and it worked just fine here. Could you please try downloading again (Daslight DVC3 Beta) and install from the fresh setup file ?
Please let us know if that fixed the problem. If not, I know some other users have had their antivirus blocking our software by mistake and had to configure it to ignore our software.
I hope this helps.
Regards,
TomHat
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Daslight Support
Mail : [email protected]
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500
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Daslight Support
Mail : [email protected]
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500
Re: Installation of latest DVC3 version fail
Still no change. The file size of the download is 168.6 (MB), the size of the downloaded file is 176811589.
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- daslight_download.jpg (11.75 KiB) Viewed 18844 times
Re: Installation of latest DVC3 version fail
Same happens to me. Tried to install on Win7 and on a different notebook with Win10. No installation possible for both.
Please corrrect that.
Please corrrect that.
Re: Installation of latest DVC3 version fail
Hi Guys,
Apologies we had a problem with the install after migrating servers. This has now been fixed so please re-download and install from the link below. Please note the Beta has now been officalised. How that helps.
https://storage.googleapis.com/Release/DVC3_setup.exe
Apologies we had a problem with the install after migrating servers. This has now been fixed so please re-download and install from the link below. Please note the Beta has now been officalised. How that helps.
https://storage.googleapis.com/Release/DVC3_setup.exe
Benno
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Product Support
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Product Support