Scanlibrary crashes when click on buttons

Software tool to create and modify all your fixture libraries

Moderators: TomHat, simonB, Benno

le_mon
Posts: 1
Joined: Sat Jul 21, 2018 11:40 am

Scanlibrary crashes when click on buttons

Postby le_mon » Sat Jul 21, 2018 11:45 am

Hey there,

i got a windows7 machine here, the system is fresh, only all windows updates and drivers installed.
When i open Scanlibrary and click on the buttons like speed, type, angle etc. the porgram crashes and asks me to send a bug report. Only "beams" button works fine.

btw. 3D visualizser crashes when started, i can't even see the window.

Any suggestions why this happens?

It doesn't change anything if i use beta or official

TomHat
Posts: 583
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: Scanlibrary crashes when click on buttons

Postby TomHat » Fri Aug 17, 2018 8:50 am

Hello,

Sorry this reply comes so late.

What version of the software are you using ? Is it delivered with DVC3 or Daslight4 ?

If this is the one delivered with Daslight4, everything that comes bellow concerns your case :
Please, download the .exe file at this link and copy it in your scanlibrary editor folder (replace the existing file).
https://drive.google.com/drive/folders/0B_iiHLo2vWZ3dGRwLV9FY0RtZ3c

Please let me know if the problem if fixed in this version.

About EasyView problem, I believe this could come from an incompatibility between your graphic card and the OpenGL version used in the software.

Regards,
TomHat
--
Daslight Support

Mail : france@daslight.com
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500


Return to “Scanlibrary”

Who is online

Users browsing this forum: No registered users and 2 guests