BASE.DAE File unable to find

Real-time 3D simulation

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JonasSJ
Posts: 1
Joined: Mon Apr 06, 2020 7:24 pm
Operating System: Windows

BASE.DAE File unable to find

Postby JonasSJ » Mon Apr 06, 2020 7:41 pm

Hey guys,

i am new to daslight and i wanted to try out the 3D Visualizer. After i open it there is this warning coming up which says: Unable to find the BASE.DAE file. Would you like to research it ?

If i click on "no" the visualizer close.
If i click on "yes" i am going to the daslight folder of my computer, but i cant find something which refers to the visualizer.

what can i do ?

TomHat
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Re: BASE.DAE File unable to find

Postby TomHat » Tue Apr 07, 2020 1:22 pm

Hey,
I'm sending you a PM about this.
Regards,
TomHat
--
Daslight Support

Mail : france@daslight.com
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500

Fede4991
Posts: 1
Joined: Fri Apr 17, 2020 9:18 am
Operating System: Mac OS X

Re: BASE.DAE File unable to find

Postby Fede4991 » Fri Apr 17, 2020 9:28 am

Hi! I have the same problem with all Laserworld Fixtures.
it shows me this error " unable to find FIXTURES/LASERS/LASER00/BASE.DAE file" :oops:

Do you have a solution for the Laserworld DS 2000rgb?

Thanks

TomHat
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Re: BASE.DAE File unable to find

Postby TomHat » Wed Apr 22, 2020 10:26 am

Hey Fede4991,

I just sent you a PM.

Regards,
TomHat
--
Daslight Support

Mail : france@daslight.com
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500

binox
Posts: 24
Joined: Fri May 15, 2009 5:03 pm
Operating System: Windows
Location: ITALY

Re: BASE.DAE File unable to find

Postby binox » Thu Jun 11, 2020 7:01 pm

Hi!
I have the same problem with all my fixtures. Before upgrade DASLIGHT4 13/01/20 I have not problem, the fixtures are always the same. I need help, I have a new show to prepare and a lot of work is done on easy view 2, I can't rent a theater to try the sequences. I have create the setup for every fixture with Scanlibrary and it work always.
Daslight 4 before don't found the fixture and then says that the file /BASE.DAE is missing.
Please somebody can help me.

Thanks
MoBo Asus TUF Z390-PLUS - cpu Intel i7 8700K - ram 16Gb DDR4 - video card geForce GTX 970

TomHat
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Location: France
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Re: BASE.DAE File unable to find

Postby TomHat » Wed Jun 17, 2020 2:38 pm

Hey Binox,

Just sent you a PM too.
Please let me know if the issue is fixed for you there.

Regards,
TomHat
--
Daslight Support

Mail : france@daslight.com
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500

Janvm
Posts: 2
Joined: Fri Sep 25, 2020 11:14 am
Operating System: Windows

Re: BASE.DAE File unable to find

Postby Janvm » Fri Sep 25, 2020 11:18 am

Hello same problem over here. do you have a solution?
grzz Jan

den.pacca
Posts: 1
Joined: Sun Sep 27, 2020 4:42 pm
Operating System: Windows

Re: BASE.DAE File unable to find

Postby den.pacca » Sun Sep 27, 2020 4:43 pm

I have the same problem; any solotion

TomHat
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Re: BASE.DAE File unable to find

Postby TomHat » Mon Oct 05, 2020 11:02 am

Hello,

Please download the latest Beta version of Daslight4 and let me know if the issue still exists.

Regards,
TomHat
--
Daslight Support

Mail : france@daslight.com
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500

s.broeer
Posts: 8
Joined: Tue Oct 06, 2020 8:44 am
Operating System: Windows

Re: BASE.DAE File unable to find

Postby s.broeer » Fri Oct 09, 2020 9:23 pm

Hello,

also with the latest beta version of Daslight 4 the problem exists ... missing base.dae.
Fixtures are 4x Varytec Hero Spot 90, 1x Eurolite LED B-40 Laser, 1x Stairville HF-900 Hazer/Fogger

If you need further information please let me know.

Greetings,
Stephan
Let there be light ...
Stephan

Janvm
Posts: 2
Joined: Fri Sep 25, 2020 11:14 am
Operating System: Windows

Re: BASE.DAE File unable to find

Postby Janvm » Sat Oct 10, 2020 8:39 am

same over here downloaded latest version still same issues.

gr

s.broeer
Posts: 8
Joined: Tue Oct 06, 2020 8:44 am
Operating System: Windows

Re: BASE.DAE File unable to find

Postby s.broeer » Tue Oct 13, 2020 2:15 pm

TomHat wrote:Hello,
Please download the latest Beta version of Daslight4 and let me know if the issue still exists.
Regards,


Hello Tom,

are there any news on this problem?
Perhaps it is possible to get the missing base.dae seperatly and try then again.

Kind regards,
Stephan
Let there be light ...
Stephan

TomHat
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Joined: Tue Feb 23, 2016 9:11 am
Location: France
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Re: BASE.DAE File unable to find

Postby TomHat » Tue Oct 13, 2020 2:50 pm

Hello,

The base.dae issue, is actually an old issue, and it comes from really old fixture profiles which are not setup correctly. It seems to affect mainly par 01, smoke, laser.

If you let us know the exact fixture name and where it originated (Daslight 4 version / Website / Email / Own creation) we can also update it in our global library for future releases.

The issue was never flagged in previous versions as the error handling for this fault was not created/included back then. But the new updates to 3D visualiser now scan the files and check for errors.

Base.dae is a missing 3D object file for the fixture. To fix, you simply need to locate the SSL, open in scan library, and if it is say a Par 01, change to Par 02, and then back to a Par 01 and save it, then replace the file in your SSL library and replace the fixture in your show file. For Laser or smoke where there Is only one option, change it to Par object, and then back to the smoke or laser object.

When replacing the fixtures in your show, you need to patch in the exact same mode, with the same patch address and same index number.

If you have already created a 3D show, you can simply update the file in the Easy View 2 (3D Visualiser) program. To do this, select ‘Build Mode’ and select ‘Fixtures’ in the ‘Object’ window, right-click and select ‘Update Fixture Library’.

If you wish, you can also select ’no’ to finding the file and 3D will work as normal. If you load the same show file into Daslight4/ Easy View 2 from 23/04/2019 you will not see any error messages, but you still won’t get a visible 3D object for that problematic fixture. So the error message is mainly graphical and not fundamental, it is just that now we are flagging the issue, and before we were not.

Regards,
TomHat
--
Daslight Support

Mail : france@daslight.com
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500

s.broeer
Posts: 8
Joined: Tue Oct 06, 2020 8:44 am
Operating System: Windows

Re: BASE.DAE File unable to find

Postby s.broeer » Thu Oct 15, 2020 6:30 pm

Hello TomHat,

many thanks for your explanation, it solved my problems with Easy View :D

I dispatch the Stairville HF-900 Haze/Fogger from my scene, do the steps you told and the patch the fixture again with the same parameters. And now Easy View 2 works and show all fixtures.

If you need more information or if I should test some other things, please let me know.

Many thanks,
Stephan
Let there be light ...
Stephan


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