BASE.DAE File unable to find

Real-time 3D simulation

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JonasSJ
Posts: 1
Joined: Mon Apr 06, 2020 7:24 pm
Operating System: Windows

BASE.DAE File unable to find

Postby JonasSJ » Mon Apr 06, 2020 7:41 pm

Hey guys,

i am new to daslight and i wanted to try out the 3D Visualizer. After i open it there is this warning coming up which says: Unable to find the BASE.DAE file. Would you like to research it ?

If i click on "no" the visualizer close.
If i click on "yes" i am going to the daslight folder of my computer, but i cant find something which refers to the visualizer.

what can i do ?

TomHat
Posts: 900
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: BASE.DAE File unable to find

Postby TomHat » Tue Apr 07, 2020 1:22 pm

Hey,
I'm sending you a PM about this.
Regards,
TomHat
--
Daslight Support

Mail : france@daslight.com
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500

Fede4991
Posts: 1
Joined: Fri Apr 17, 2020 9:18 am
Operating System: Mac OS X

Re: BASE.DAE File unable to find

Postby Fede4991 » Fri Apr 17, 2020 9:28 am

Hi! I have the same problem with all Laserworld Fixtures.
it shows me this error " unable to find FIXTURES/LASERS/LASER00/BASE.DAE file" :oops:

Do you have a solution for the Laserworld DS 2000rgb?

Thanks

TomHat
Posts: 900
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: BASE.DAE File unable to find

Postby TomHat » Wed Apr 22, 2020 10:26 am

Hey Fede4991,

I just sent you a PM.

Regards,
TomHat
--
Daslight Support

Mail : france@daslight.com
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500

binox
Posts: 24
Joined: Fri May 15, 2009 5:03 pm
Operating System: Windows
Location: ITALY

Re: BASE.DAE File unable to find

Postby binox » Thu Jun 11, 2020 7:01 pm

Hi!
I have the same problem with all my fixtures. Before upgrade DASLIGHT4 13/01/20 I have not problem, the fixtures are always the same. I need help, I have a new show to prepare and a lot of work is done on easy view 2, I can't rent a theater to try the sequences. I have create the setup for every fixture with Scanlibrary and it work always.
Daslight 4 before don't found the fixture and then says that the file /BASE.DAE is missing.
Please somebody can help me.

Thanks
MoBo Asus TUF Z390-PLUS - cpu Intel i7 8700K - ram 16Gb DDR4 - video card geForce GTX 970

TomHat
Posts: 900
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: BASE.DAE File unable to find

Postby TomHat » Wed Jun 17, 2020 2:38 pm

Hey Binox,

Just sent you a PM too.
Please let me know if the issue is fixed for you there.

Regards,
TomHat
--
Daslight Support

Mail : france@daslight.com
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500


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