Easy view 2 Beta - "unable to find /base.dae file"

Real-time 3D simulation

Moderators: TomHat, P-Low, simonB, Ksel

sukh45
Posts: 1
Joined: Fri Jan 03, 2020 8:38 pm
Operating System: Windows

Easy view 2 Beta - "unable to find /base.dae file"

Postby sukh45 » Fri Jan 03, 2020 8:45 pm

Hi all

I am completely new to using a software such as this one. I have patched all my equipment in. Then when clicking on tools/3d visualiser, I get the error "unable to find/base.dae file. Would you like to research it?"

I have quite a few fixtures in but can't see anything in the 3d view.

Is anyone able to point me in the right direction to resolve this?

I am running the latest version of Daslight (not beta) downloaded from the website just this week.

Thanks

TomHat
Posts: 853
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: Easy view 2 Beta - "unable to find /base.dae file"

Postby TomHat » Tue Jan 07, 2020 11:12 am

Hello,

Could you please send me the SSL files that aren't shown in the 3D software ?

Best regards,
TomHat
--
Daslight Support

Mail : france@daslight.com
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500

stergi
Posts: 1
Joined: Wed Jan 15, 2020 1:05 pm
Operating System: Windows
Location: Greece

Re: Easy view 2 Beta - "unable to find /base.dae file"

Postby stergi » Wed Jan 15, 2020 1:06 pm

Same problem missing base.dae. Fixture is ADJ JETT FURY

Thanks

TomHat
Posts: 853
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: Easy view 2 Beta - "unable to find /base.dae file"

Postby TomHat » Thu Jan 16, 2020 8:15 am

Hello,

Thanks for your feedback, we'll look into this one too.

Regards,
TomHat
--
Daslight Support

Mail : france@daslight.com
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500

alanacd
Posts: 1
Joined: Thu Jan 23, 2020 6:38 am
Operating System: Mac OS X

Re: Easy view 2 Beta - "unable to find /base.dae file"

Postby alanacd » Thu Jan 23, 2020 6:47 am

Hello,

i have the same problem for the ADJ entour venue. some fixtures from the older version of dcv4 no longer exist on the new library and the new version of easy view have hugh problem wen re-scalling objects sizes ! for exemple if you want to change the size value of the z, x ou y axis it will change randomly the others axis !

i run it on mac os high sierra

TomHat
Posts: 853
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: Easy view 2 Beta - "unable to find /base.dae file"

Postby TomHat » Thu Jan 23, 2020 7:30 am

Hello,

Is there any chance you could provide us with a video of this bug ?

Regards,
TomHat
--
Daslight Support

Mail : france@daslight.com
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500

Houzearrest
Posts: 1
Joined: Sat Feb 01, 2020 3:07 pm
Operating System: Windows

Re: Easy view 2 Beta - "unable to find /base.dae file"

Postby Houzearrest » Sat Feb 01, 2020 3:09 pm

Is there any chance you could provide us with a video of this bug ?
Hi I sent you my Show file to test excludes ssl files i use!

TomHat
Posts: 853
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: Easy view 2 Beta - "unable to find /base.dae file"

Postby TomHat » Wed Feb 05, 2020 8:42 am

Hello,

Thank you for your feedback. I passed this on to the developpers in charge of EasyView2.

Regards,
TomHat
--
Daslight Support

Mail : france@daslight.com
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500


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