dxgi.dll NOT FOUND

Previous Daslight version. Can manage up to 6 DMX universes depending on the hardware connected

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dalars
Posts: 3
Joined: Wed Jun 24, 2015 7:10 pm
Location: LA

dxgi.dll NOT FOUND

Post by dalars »

I just downloaded both the version 2 & 3 of the Das light virtual controller.

the 3D simulator does not function and I get the message that the file dxgi.dll cannot be found.

both versions. installed a couple times.

what is up with that?

I want to demo before i buy. but kind of hard is that does not work.
Benno
Posts: 534
Joined: Tue Mar 31, 2015 3:31 pm
Location: Brighton
Contact:

Post by Benno »

Hi dalars,

It normally means you don't have DirectX installed, follow the link below to install it if you haven't already got it.

https://support.microsoft.com/en-us/kb/179113

Try this and let us know if you're still having problems.
Benno
--
Product Support
dalars
Posts: 3
Joined: Wed Jun 24, 2015 7:10 pm
Location: LA

Post by dalars »

I made sure I have Direct X.
ripped out the Daslight.
restarted
installed.

NO 3D. same missing dll message
dalars
Posts: 3
Joined: Wed Jun 24, 2015 7:10 pm
Location: LA

Post by dalars »

check update does not function or react when clicked.

scan library loads when i choose that.

3D no.
Benno
Posts: 534
Joined: Tue Mar 31, 2015 3:31 pm
Location: Brighton
Contact:

Post by Benno »

That's unusual, maybe check what version of Direct X you have to make sure it meets the minimum requirements, reinstall etc, see if that helps.
Benno
--
Product Support
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