simonB wrote:Open tools.exe with the latest release, this can be found in the windows start menu or software directory. Upgrade to the latest firmware. Send em an e-mail wiht your serial number if you are still having problems with this.
Thank you for the very quick reply.
Sorry, I'm a bit new to Daslight with regards to anything except running scenes.
So, from the above post, I should:
* Download the latest DVC1 software?
* Run "tools.exe"
* find some option on there for upgrading the firmware inside the blue box?
What the above achieve? Does it make the
Interface DVC 2 compliant? (I've seen
dvc3 adverts now too - does that affect me?)
Where can I find my serial number (is that the serial number for the blue interface? Or for the software itself?
What does sending the serial number "in" do? Is that a support requirement, or an upgrade offer, or something else?