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DVC2 GMZ

Posted: Thu Jun 06, 2013 8:00 pm
by danwest
Hi,

I brought your DVC2 GMZ product a few years ago, a year or so ago, I noticed it had 2, 3pin xlr's instead of 1 - 3pin and 1 -5pin xlr. At the time i wasnt needing to go any further than 2 streams of data, but i will be using 3 streams of data in a few weeks and wondering if there's any way i can get it changed for the correct device i should of had in the first time, or if i can do anything to get the other universe (like change the connector to a 5pin and resolder it?)

cheers
dan

Posted: Fri Jul 19, 2013 3:58 pm
by simonB
Hi Dan

You can get access to the 3rd universe using one of the connectors inside the interface, you could also swap the socket for a 5pin. Alternatively drop me an email with the serial number and I'll see what we can do