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Troubels with DVCG
Posted: Thu Feb 02, 2012 1:58 pm
by bksound
Hello,
Within 2 months i have to create a lightshow with some LED pars & Moving Heads. I'm using a daslight controller (DVCG 4411012).
When i try it, the program DVC2 won't recognize my harware. Also tools.exe doesn't recognize anything!
Sorry for my English! Hope you guys can help us!
Kind regards,
Benjamin
Posted: Fri Feb 03, 2012 5:37 pm
by simonB
Make sure you're not using a 64 bit operating system. This interface only works with 32 bit operating systems.
Posted: Sat Feb 04, 2012 11:57 am
by bksound
Thanks for the quick answer but i'm using a 32-bit system of vista!
What else can this be?
Posted: Mon Feb 06, 2012 12:31 pm
by simonB
I've checked your serial number. Your interface is not a DVC2 interface, therefore it is not compatible with DVC2. Please download DVC and let me know if it doesn't work.
Posted: Wed Feb 08, 2012 1:11 pm
by bksound
I tried it with 2 different computers. One with vista and the other with XP. None of both are detecting the interface?!
Kind regards,
Benjamin
Posted: Thu Feb 09, 2012 2:49 pm
by simonB
you tried with DVC1?
Posted: Sun Feb 12, 2012 8:24 pm
by bksound
I tried it but the drivers don't seem to be found...
Posted: Fri Mar 09, 2012 10:26 am
by simonB
It seems like the problem must be with your computer of DMX interface.
Please send me an e-mail with a description of the problem and I will send you information on repair costs.