Troubels with DVCG

Previous Daslight interfaces that work with DVC1/DVC2 only : DVC 512, DVC512 GOLD, DVC 100 BASIC, DVS 3D, DVC2 ECO

Moderators: TomHat, simonB, Benno

bksound
Posts: 4
Joined: Thu Feb 02, 2012 1:53 pm
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Troubels with DVCG

Postby bksound » Thu Feb 02, 2012 1:58 pm

Hello,

Within 2 months i have to create a lightshow with some LED pars & Moving Heads. I'm using a daslight controller (DVCG 4411012).
When i try it, the program DVC2 won't recognize my harware. Also tools.exe doesn't recognize anything!

Sorry for my English! Hope you guys can help us!

Kind regards,
Benjamin

simonB
Site Admin
Posts: 1262
Joined: Wed Dec 02, 2009 3:57 pm

Postby simonB » Fri Feb 03, 2012 5:37 pm

Make sure you're not using a 64 bit operating system. This interface only works with 32 bit operating systems.

bksound
Posts: 4
Joined: Thu Feb 02, 2012 1:53 pm
Contact:

Postby bksound » Sat Feb 04, 2012 11:57 am

Thanks for the quick answer but i'm using a 32-bit system of vista!
What else can this be?

simonB
Site Admin
Posts: 1262
Joined: Wed Dec 02, 2009 3:57 pm

Postby simonB » Mon Feb 06, 2012 12:31 pm

I've checked your serial number. Your interface is not a DVC2 interface, therefore it is not compatible with DVC2. Please download DVC and let me know if it doesn't work.

bksound
Posts: 4
Joined: Thu Feb 02, 2012 1:53 pm
Contact:

Postby bksound » Wed Feb 08, 2012 1:11 pm

I tried it with 2 different computers. One with vista and the other with XP. None of both are detecting the interface?!

Kind regards,
Benjamin

simonB
Site Admin
Posts: 1262
Joined: Wed Dec 02, 2009 3:57 pm

Postby simonB » Thu Feb 09, 2012 2:49 pm

you tried with DVC1?

bksound
Posts: 4
Joined: Thu Feb 02, 2012 1:53 pm
Contact:

Postby bksound » Sun Feb 12, 2012 8:24 pm

I tried it but the drivers don't seem to be found...

simonB
Site Admin
Posts: 1262
Joined: Wed Dec 02, 2009 3:57 pm

Postby simonB » Fri Mar 09, 2012 10:26 am

It seems like the problem must be with your computer of DMX interface.

Please send me an e-mail with a description of the problem and I will send you information on repair costs.


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