Interface turns demo after a while
Posted: Sun Oct 08, 2017 7:47 am
Hi
this is a very big issue cause it happens randomly, sometimes in the middle of a show.
I run the app, everything starts smoothly, I test my set up... everything works.
The interface is recognized and the popup window tells me I still have more than a hundred days validity, even thought I am offline (always the case on a gig).
After a while (and not systematicly - just sometimes) another popup appears saying that the interface will run on demo mode and that no DMX will be sent anymore.
Panic on board ! Especialy when I have 14 artists on stage and 900 persons in the crowd watching.
I have to restart the computer (sometimes several times) for the whole thing to agree to work again. Meanwhile, on stage its a christmas tree as the fixtures all went automatic and blinking because of the loss of the DMX signal.
that sh...t cannot happen !!
Please change the firmware so it doe not check license validity while a show is oppened and running !
I am more than aware and understanding on the fact that you need to protect your app from piracy. But If it turns on people like me who actualy have a license and not on those who cracked it, its a serious mater.
Please do something, or I will lose faith in the app, and it would be a shame to change it , cause I like it very much and dont want to change for something else.
Thank you
this is a very big issue cause it happens randomly, sometimes in the middle of a show.
I run the app, everything starts smoothly, I test my set up... everything works.
The interface is recognized and the popup window tells me I still have more than a hundred days validity, even thought I am offline (always the case on a gig).
After a while (and not systematicly - just sometimes) another popup appears saying that the interface will run on demo mode and that no DMX will be sent anymore.
Panic on board ! Especialy when I have 14 artists on stage and 900 persons in the crowd watching.
I have to restart the computer (sometimes several times) for the whole thing to agree to work again. Meanwhile, on stage its a christmas tree as the fixtures all went automatic and blinking because of the loss of the DMX signal.
that sh...t cannot happen !!
Please change the firmware so it doe not check license validity while a show is oppened and running !
I am more than aware and understanding on the fact that you need to protect your app from piracy. But If it turns on people like me who actualy have a license and not on those who cracked it, its a serious mater.
Please do something, or I will lose faith in the app, and it would be a shame to change it , cause I like it very much and dont want to change for something else.
Thank you