Interface not detected

512 in and 512 out

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Katalin1234
Posts: 3
Joined: Sat Feb 16, 2013 8:28 am

Interface not detected

Postby Katalin1234 » Sat Feb 16, 2013 8:37 am

Hello
I have a problem with a DMX 512. It is connecting but green led flashes 5 sec when i connect usb and then it is power off and when I open daslight it`s saying me that interface not detected.I installed corectly the driver.
Can you help me?
What can I do? :roll:

Richard CSL
Posts: 462
Joined: Fri Jul 11, 2008 10:30 am
Location: Orlando. Florida
Contact:

Postby Richard CSL » Sat Feb 16, 2013 11:29 am

What O/S are you using? vista, XP, 7, 8??

try uninstalling the drivers, then reconnect the interface and let them reload. (XP)

or download the latest drivers from the website and again un-install and reload.
Music sets the mood Lighting sets the ambience

Katalin1234
Posts: 3
Joined: Sat Feb 16, 2013 8:28 am

Postby Katalin1234 » Sat Feb 16, 2013 3:43 pm

Richard CSL wrote:What O/S are you using? vista, XP, 7, 8??

try uninstalling the drivers, then reconnect the interface and let them reload. (XP)

or download the latest drivers from the website and again un-install and reload.



I use Windows 7... I think so is not about the installation because i have the original cd with drivers... and I tried to uninstall and install and didn`t work :(

Katalin1234
Posts: 3
Joined: Sat Feb 16, 2013 8:28 am

Postby Katalin1234 » Sat Feb 16, 2013 3:46 pm

And when I try to install firmware it says to me that "DasHard.dll is not found"

Richard CSL
Posts: 462
Joined: Fri Jul 11, 2008 10:30 am
Location: Orlando. Florida
Contact:

Postby Richard CSL » Sun Feb 17, 2013 2:18 pm

sounds like it would be best to uninstall the program , and start again, when you do this your data is actually safe and does not get deleted.
Music sets the mood Lighting sets the ambience

simonB
Site Admin
Posts: 1262
Joined: Wed Dec 02, 2009 3:57 pm

Postby simonB » Fri Feb 22, 2013 11:15 am

If DashHard.dll is not found, there is a problem with the installation. Uninstall and re-install

Also, if you're using a DVC2 512 or DVC2 Gold, these interfaces may not be 64bit compatible.

suizi
Posts: 9
Joined: Fri Sep 21, 2012 12:19 pm
Location: Austria
Contact:

Postby suizi » Tue Apr 09, 2013 10:28 am

i have now the same problem.
my dvc3 512 interface just came back from your service... and it won't connect to the software. my macbook pro retina with windows 7 recognises the interface... the drivers were installed correctly.
but when i plug it in, the green led flashes and turns off.
and the software says. no interface connected.

i'm using the latest non-beta version of dvc3 software.
i already reinstalled drivers and software a couple of times.

pls help
greets suizi
greetz Suizi

frank
Posts: 2
Joined: Tue Jul 30, 2013 7:49 am
Location: Utrecht, The Netherlands

interface not detected

Postby frank » Tue Jul 30, 2013 7:58 am

Hello,

yesterday i have buy a daslight 512 eco interface and i have install the software on my laptop (windows 7)

when i put the dongel in the laptop the green light is on, when i startup the software is the green lamp off

i have download the net software dvc3
i was thinking maybe is it a older version i have instal dvc 2 too

what can be the problem?

simonB
Site Admin
Posts: 1262
Joined: Wed Dec 02, 2009 3:57 pm

Postby simonB » Tue Jul 30, 2013 8:01 am

We stopped selling the 512 eco several years ago, this is not compatible with DVC3 or 64 bit

frank
Posts: 2
Joined: Tue Jul 30, 2013 7:49 am
Location: Utrecht, The Netherlands

Postby frank » Tue Jul 30, 2013 8:09 am

wich software can i download that it works on my laptop?

simonB
Site Admin
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Joined: Wed Dec 02, 2009 3:57 pm

Postby simonB » Wed Jul 31, 2013 1:45 pm

DVC2 on a 32 bit machine


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