Unable to install Daslight 4 beta on Mac OS Catalina

The new Daslight - for PC and Mac

Moderators: TomHat, P-Low, simonB, Ksel

s.broeer
Posts: 12
Joined: Tue Oct 06, 2020 8:44 am
Operating System: Mac OS X

Unable to install Daslight 4 beta on Mac OS Catalina

Postby s.broeer » Tue Oct 20, 2020 10:06 am

Hello,

i tried to install the latest beta of Daslight 4 on Mac OS Catalina as you described here.
But I don’t get the "open" button at the dialog to start the the install. There only the buttons "Show in Finder" and "OK".
The security settings for apps are set to "App Store and Developer", so this can't be the reason in my opinion.

It would be nice if someone could tell me who to install the latest beta on Mac OS Catalina.
Many thanks.

Greetings,
Stephan
Let there be light ...
Stephan

s.broeer
Posts: 12
Joined: Tue Oct 06, 2020 8:44 am
Operating System: Mac OS X

Re: Unable to install Daslight 4 beta on Mac OS Catalina

Postby s.broeer » Tue Nov 03, 2020 2:38 pm

Nobody that could tell me how to install the beta of Daslight 4 on Mac OS Catalina? :shock:
Let there be light ...
Stephan

TomHat
Posts: 943
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: Unable to install Daslight 4 beta on Mac OS Catalina

Postby TomHat » Mon Nov 09, 2020 7:26 am

Hello,

Sorry for the reply delay. Are you still getting this issue ?

Regards,
TomHat
--
Daslight Support

Mail : france@daslight.com
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500

s.broeer
Posts: 12
Joined: Tue Oct 06, 2020 8:44 am
Operating System: Mac OS X

Re: Unable to install Daslight 4 beta on Mac OS Catalina

Postby s.broeer » Mon Nov 09, 2020 3:28 pm

Yes, the issue still exists ...
Let there be light ...
Stephan

TomHat
Posts: 943
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: Unable to install Daslight 4 beta on Mac OS Catalina

Postby TomHat » Thu Nov 19, 2020 10:36 am

Hello,

Are you sure you've tried opening it twice using "right-click -> open" process ?

Regards,
TomHat
--
Daslight Support

Mail : france@daslight.com
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500

s.broeer
Posts: 12
Joined: Tue Oct 06, 2020 8:44 am
Operating System: Mac OS X

Re: Unable to install Daslight 4 beta on Mac OS Catalina

Postby s.broeer » Thu Nov 19, 2020 12:25 pm

Hello Tom,

I think I did twice, but I will verify this at the evening and then coma back with a feedback.

Regards,
Stephan
Let there be light ...
Stephan

TomHat
Posts: 943
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: Unable to install Daslight 4 beta on Mac OS Catalina

Postby TomHat » Thu Nov 19, 2020 12:56 pm

Hello,

Yes, please check it. The "extra security" added in Catalina is forcing you to try opening the setup file twice. It'll never work the first time.

Regards,
TomHat
--
Daslight Support

Mail : france@daslight.com
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500

s.broeer
Posts: 12
Joined: Tue Oct 06, 2020 8:44 am
Operating System: Mac OS X

Re: Unable to install Daslight 4 beta on Mac OS Catalina

Postby s.broeer » Fri Nov 20, 2020 12:01 pm

Hi Tom,

after trying out to install Daslight 4 beta on Mac OS I found out where the problem was. :D

On my MacBook Pro I use PathFinder as alternative to the Mac OS Finder. When I start the installation from there and using twice the "right-click -> open" process nothing happens. If I do the same from the Mac OS Finder the security warning comes up and I can complete the installation. So it seems that the integration of PathFinder is not complete in Mac OS Catalina.
Sorry for my mistake. :wink:

Greetings,
Stephan
Let there be light ...
Stephan

TomHat
Posts: 943
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: Unable to install Daslight 4 beta on Mac OS Catalina

Postby TomHat » Fri Nov 20, 2020 3:06 pm

Oh ! Noted. This might happen to other users, so your feedback will actually be really helpful to others. Thank you for sharing!

We're glad you could figure out a way out of this situation.

Regards,
TomHat
--
Daslight Support

Mail : france@daslight.com
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500


Return to “Daslight 4”

Who is online

Users browsing this forum: No registered users and 9 guests

cron