daslight 4 Jan 2020 XHL-NAP

[Feuer]

Hello I have a problem with my Daslight 4 GZM
is not recognized with the Jan 2020 software error XHL-NAP
Please help.

[TomHat]

Hello,

Please send us a message through our tickets system :
https://store.daslight.com/en/support

A technician will answer shortly.

Regards,

[Feuer]

Validate problem my serial number does not work

[TomHat]

I'm not sure I understand your last message. Did you create a ticket ?

[Feuer]

Sorry, but my english is not that good.
I tried to create a ticket, but somehow it doesn't work, I can't continue after entering my data on the page, cannot send the ticket.
My interface is a Daslight4 GZM Siudi 7B SN 128602

[TomHat]

Hello,

We'll continue this conversation over PM.

Regards,

[domepate]

Hello my Daslight4 GZM Siudi 7B SN 129617 dont work with a new software 2020.

greetings

[TomHat]

Hello,

Please contact our support service via the "contact" form on our website.

Regards,