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Problem with 220_230w beam moving head

Posted: Sat Jun 08, 2019 11:55 am
by pino
Hi,
I have problem with 220_230w beam moving head.
I don't see the light,color,gobo etc. into fxture window.
I have upgrade the software with the 23 April 2019 version but the problem it's the same

the last version of easy view 2 is't the 0.9 build 0, 5 December 2017 ??? correct ?
i see only 2 moving head but into the universe i have
4 moving head color spot 250
4 moving head beam 230
4 par 64 at10
2 par slim h7
1 fog machine

thnk's
Pino

Re: Problem with 220_230w beam moving head

Posted: Tue Jun 11, 2019 3:06 pm
by TomHat
Hello,

This seems like a SSL file problem. Please open a ticket here : https://store.daslight.com/fr/support

Best regards,