3D Visualizer does not work

The previous Daslight version

Moderators: TomHat, simonB

HelpMe!
Posts: 2
Joined: Wed Feb 13, 2019 5:00 pm
Operating System: Mac OS X

3D Visualizer does not work

Post by HelpMe! »

Hey Guys

I'm not new to Daslight but I don't know everything.

So when I klick on "3D Visualizer" nothing happens.

- I have EasyView2 - installed with Daslight, is this the right one?
- I tried with different .dvc files
- I tried reinstalling all the daslight programs
- I tried with Gold Interface plugged and unplugged
- GPU: Intel HD Graphics 4000 1536 MB
- second GPU: Geforce GT 650M 1024 MB (I tried getting a new driver for this one but I don't get any for MAC)


can you help me please :( :'(
TomHat
Posts: 1380
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: 3D Visualizer does not work

Post by TomHat »

Hello,

Has any older versions of EasyView worked on your computer before ? Or has it never worked ?
Also, have you downloaded the latest version of Daslight ?

Regards,
TomHat
--
Daslight Support

Mail : [email protected]
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500
HelpMe!
Posts: 2
Joined: Wed Feb 13, 2019 5:00 pm
Operating System: Mac OS X

Re: 3D Visualizer does not work

Post by HelpMe! »

I
TomHat wrote:Hello,

Has any older versions of EasyView worked on your computer before ? Or has it never worked ?
Also, have you downloaded the latest version of Daslight ?

Regards,



No I have not used the 3D Option yet.
Yes I have the latest Version.

Shall I try to install an older version of easyView?
TomHat
Posts: 1380
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: 3D Visualizer does not work

Post by TomHat »

Hello,

It seems there might be an compatibility issue between EasyView2 and your intel graphic card. Could you please try to make sure EasyView uses your GeForce graphic card, and let us know if that works better for you ?

Thanks in advance.

Regards,
TomHat
--
Daslight Support

Mail : [email protected]
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500
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