TOO MANY FAILURES
TOO MANY FAILURES
After 4 months, of 1000 errors, there is still no new version.
when will it be so we can work as professionals?
I think we should forget DASLIGHT and look for other more serious and reliable alternatives.
when will it be so we can work as professionals?
I think we should forget DASLIGHT and look for other more serious and reliable alternatives.
Re: TOO MANY FAILURES
Hello,
Sorry for the delay.
I just sent you a private beta version. Please let me know of this version fixes the problems you've been experiencing.
Regards,
Sorry for the delay.
I just sent you a private beta version. Please let me know of this version fixes the problems you've been experiencing.
Regards,
TomHat
--
Daslight Support
Mail : [email protected]
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500
--
Daslight Support
Mail : [email protected]
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500
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- Posts: 1
- Joined: Tue Dec 04, 2018 9:37 am
- Operating System: Windows
Re: TOO MANY FAILURES
TomHat wrote:Hello,
Sorry for the delay.
I just sent you many reasons why people should try probiotics for gut health and a private beta version. Please let me know of this version fixes the problems you've been experiencing.
Regards,
Hi TomHat, when is this beta version supposed to go live btw? Or are you sending it to everyone who'd like to test it out?
Last edited by Michalowski on Thu Oct 26, 2023 12:38 pm, edited 2 times in total.
Re: TOO MANY FAILURES
Hey,
The version should be released soon. Although I send our latest builds to those of our customer who seem to be needing an urgent fix for a bug/crash they've reported.
Regards,
The version should be released soon. Although I send our latest builds to those of our customer who seem to be needing an urgent fix for a bug/crash they've reported.
Regards,
TomHat
--
Daslight Support
Mail : [email protected]
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500
--
Daslight Support
Mail : [email protected]
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500
Re: TOO MANY FAILURES
Thank you for your interest and quick response TomHat, but almost everything remains the same.
It does not work button pause of group scenesen show, I have only tried this because it was very important for me, I will try more things and I will report other errors
It does not work button pause of group scenesen show, I have only tried this because it was very important for me, I will try more things and I will report other errors
- Attachments
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- DASLIGHT.jpg (228.22 KiB) Viewed 25465 times
Re: TOO MANY FAILURES
Is there quick fix for this problem? I experienced the crashes and now all lights will go out when the program crashes. I control the lights during a basketball game. Please provide a fix. I can't go back to the previous version because the save file is not supported for previous versions.
Please help
Please help
Re: TOO MANY FAILURES
It happens randomly and sometimes when doing nothing. I use daslight 4 with launchpad.
Also when the program crashes, it will stay in the last scene until I shutdown the program, then the scene blackout.
Is it possible to provide an update to prevent a blackout when program closes? So the daslight interface keeps sending the last received signal to the DMX output?
Also when the program crashes, it will stay in the last scene until I shutdown the program, then the scene blackout.
Is it possible to provide an update to prevent a blackout when program closes? So the daslight interface keeps sending the last received signal to the DMX output?
Re: TOO MANY FAILURES
GERMAN wrote:It does not work button pause of group scenesen show, I have only tried this because it was very important for me, I will try more things and I will report other errors
Sorry I'm afraid I don't quite understand what it is that doesn't work as it should.
Could you please explain ?
Regards,
TomHat
--
Daslight Support
Mail : [email protected]
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500
--
Daslight Support
Mail : [email protected]
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500
Re: TOO MANY FAILURES
hutje wrote:Is there quick fix for this problem? I experienced the crashes and now all lights will go out when the program crashes. I control the lights during a basketball game. Please provide a fix. I can't go back to the previous version because the save file is not supported for previous versions.
Hello,
The lights do go out when the software crashes. Sorry about that, but the interface automatically goes back into StandAlone mode when it's disconnected from the software.
Do you experience this crash with other shows aswell ? On other computers as well ? I'm trying to figure out what could be causing random crashes like this, because they are so hard to reproduce.
Regards,
TomHat
--
Daslight Support
Mail : [email protected]
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500
--
Daslight Support
Mail : [email protected]
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500
Re: TOO MANY FAILURES
FORGIVE FOR MY ENGLISH, I'M TRYING TO EXPLAIN YOU
- Attachments
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- esc2.jpg (213.13 KiB) Viewed 25377 times
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- esc1.jpg (211.73 KiB) Viewed 25377 times
Re: TOO MANY FAILURES
Hello,
Alright, sorry about this. Now could you try adding ER buttons this way ?
You also can add an ER group button by performing a alt+click on the button itself. That'll automatically add the button in your ER panel.
In the mean time, I will make sure this issue you reported doesn't appear anymore.
Hope this helps.
Regards,
Alright, sorry about this. Now could you try adding ER buttons this way ?
You also can add an ER group button by performing a alt+click on the button itself. That'll automatically add the button in your ER panel.
In the mean time, I will make sure this issue you reported doesn't appear anymore.
Hope this helps.
Regards,
- Attachments
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- GROUP BUTTON 2.png (80.8 KiB) Viewed 25317 times
TomHat
--
Daslight Support
Mail : [email protected]
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500
--
Daslight Support
Mail : [email protected]
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500
Re: TOO MANY FAILURES
thank you TomHat, your solution served me
Re: TOO MANY FAILURES
Isn't there a way to send you my crash log when it happens?
This way you can know exactly what happened...
This way you can know exactly what happened...
Re: TOO MANY FAILURES
Hello,
You could send me the crash log text directly over PM next time you experience a crash. Sadly, MacOS crash logs aren't always so explicit and don't disclose much data. But we'll give it a go.
Regards,
You could send me the crash log text directly over PM next time you experience a crash. Sadly, MacOS crash logs aren't always so explicit and don't disclose much data. But we'll give it a go.
Regards,
TomHat
--
Daslight Support
Mail : [email protected]
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500
--
Daslight Support
Mail : [email protected]
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500
Re: TOO MANY FAILURES
I have send you an email with the crash files. Also, now I got another crash. It freezes and windows asks me if i want to wait or close... I tried waiting for 20 minutes, but when I tried to close, I am denied to close daslight in as background process.
The only way is restarting my computer before I can start daslight again.
And because of the freeze, it doesn't make a crash log...
The only way is restarting my computer before I can start daslight again.
And because of the freeze, it doesn't make a crash log...
- Attachments
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- A screenshot of the crash and freeze
- Knipsel.JPG (178.97 KiB) Viewed 25144 times