Newbie - Live not working :-(

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jona
Posts: 6
Joined: Sat Jun 09, 2018 8:16 pm
Operating System: Windows

Newbie - Live not working :-(

Postby jona » Sat Jun 09, 2018 8:33 pm

Hi

Brand new to DVC 4 - managed to created a couple of simple scenes and all seems to work ok in edit more

When I click into live mode....my scenes are visible but they don't run...I can click between scenes but nothing happens to either the fixtures or the on screen display - the progress bar on the click on any of the scenes.

I am sure I must be missing some obvious setting somewhere.


***Update - I tried on another laptop and it works finr - some off hardare/software incompatibility issue?***

Any help greatly appreciated

thanks

Jona

TomHat
Posts: 518
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: Newbie - Live not working :-(

Postby TomHat » Mon Jun 11, 2018 7:12 am

Hey,

Which version of Daslight4 are you using (official or Beta) ?

Regards,
TomHat
--
Daslight Support

Mail : france@daslight.com
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500

jona
Posts: 6
Joined: Sat Jun 09, 2018 8:16 pm
Operating System: Windows

Re: Newbie - Live not working :-(

Postby jona » Mon Jun 11, 2018 10:19 am

Hi

Official...weirdly it works fine on one laptop but not on the one I wanted to use!

Any ideas or any data I can supply?

Thanks

J

TomHat
Posts: 518
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: Newbie - Live not working :-(

Postby TomHat » Mon Jun 11, 2018 12:01 pm

Hey,

Please download the beta version available on our website and let us know if the problem is fixed for you.

Regards,
TomHat
--
Daslight Support

Mail : france@daslight.com
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500

Jimmmy
Posts: 3
Joined: Wed Jun 13, 2018 9:51 am
Operating System: Windows

Re: Newbie - Live not working :-(

Postby Jimmmy » Wed Jun 13, 2018 10:02 am

Also very new to this, but are you maybe in blind mode? Edit -> Blind mode

Matt

daniele50
Posts: 5
Joined: Tue Jun 19, 2018 7:57 am
Operating System: Windows

Re: Newbie - Live not working :-(

Postby daniele50 » Tue Jun 19, 2018 12:04 pm

I have the same problem: in edit mode everything works, in live mode the play button does not remain pressed...
I've a stable version.

Maybe because I do not have the device connected?

daniele50
Posts: 5
Joined: Tue Jun 19, 2018 7:57 am
Operating System: Windows

Re: Newbie - Live not working :-(

Postby daniele50 » Tue Jun 19, 2018 2:03 pm

I re-installed everything and re-created the project: for the moment it works...
I'm a beginner...


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