Touch screen issue

The new Daslight - for PC and Mac

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cobalt2
Posts: 16
Joined: Mon Jan 09, 2017 11:27 am
Operating System: Windows

Touch screen issue

Postby cobalt2 » Wed Apr 11, 2018 7:01 pm

I still have a huge latency problem with touch screens. I have two different computers with two different touch screens.

Same effect on both. One second latency on buttons in show mode, or any mode for that matter.
And a 4 to 5 second latency to switch bettween modes or pages.

really anoying when you need to react on cue with the music.

Could you look into it ?

BTW, if I disconnect the USB port of the screen and use a mouse, the latency desapears...

Thanks
Stephane

michaelpeeters
Posts: 3
Joined: Sat Dec 08, 2018 11:42 pm
Operating System: Windows

Re: Touch screen issue

Postby michaelpeeters » Tue Jan 15, 2019 6:34 pm

Still have the same. Must be a minor error but how to fix it ... ?

dorn.christoph
Posts: 19
Joined: Mon Apr 09, 2018 5:10 pm
Operating System: Windows

Re: Touch screen issue

Postby dorn.christoph » Wed Jan 16, 2019 7:05 pm

I had the same problem with my elo touch screen. Apparently daslight has problems with multi touch drivers. When I installed the elo multi touch driver, I had exactly the same problems you describe. Thankfully, Elo also offers a single-touch driver that only simulates the mouse, and does not enable any additional features in windows, which resolved the issues.
Check if there are other simpler drivers available for your touch screen.

michaelpeeters
Posts: 3
Joined: Sat Dec 08, 2018 11:42 pm
Operating System: Windows

Re: Touch screen issue

Postby michaelpeeters » Tue Jan 22, 2019 4:18 pm

THANKS

Finally found it!!! DL4 can be operated on an external touchscreen.

However, most devices (dongles) will go crazy when connected to a touchscreen that uses a double touch or multiple touch input. Even the support people of my touch screen manufacturer didn’t knew this. Double touch is commen used on a windows 10 OS and is plug & play. So you need other drivers that change the double touch – input to a single. I used ELO an dit works.

So, a touch screen and using a mouse doubles the fun!!!


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