Bug change Pan/Tilt

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Martin!
Posts: 31
Joined: Thu Aug 25, 2016 9:38 am
Operating System: Windows

Bug change Pan/Tilt

Postby Martin! » Thu Apr 05, 2018 9:06 pm

Hello,
sometime i would like to change the Pan/Tilt-Channel at the Gig. In Daslight 4 you can go to the Patch Menu, and hit one of the 3 checkboxes (Invert Pan-X; Invert Pan-Y; Change Pan/Tilt) behind the device. But for me it doesn't work. Unfortunately Daslight4 overright all steps in the scene so that i have in every stepp 255 or 0, so that I distroy all my Scense.I must load the last save point to get it work again. In older Daslight Versions this funktions workes allways nice.

Is this a bug in Daslight or the SSL file?

Greetings
Martin

TomHat
Posts: 532
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: Bug change Pan/Tilt

Postby TomHat » Wed Apr 11, 2018 1:28 pm

Hey Martin,

Are you using the latest version of Daslight 4 ? I cannot seem to be able to reproduce the problem with the latest verison.
Have you tried with an old show and with a new show (empty with just your moving heads patched) ?

Regards,
TomHat
--
Daslight Support

Mail : france@daslight.com
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500

Julius Drescher
Posts: 8
Joined: Sun Dec 17, 2017 9:51 am
Operating System: Windows

Re: Bug change Pan/Tilt

Postby Julius Drescher » Thu Apr 19, 2018 11:40 am

Hi!

Same issue here.

On several PC´s with Win7pro /10 pro and the latest Daslight Version.

Steps in my project:
- Open Daslight
- Load project with moving lights e.g. in edit mode (in my case its 16bit pan/tilt)
- irrelevant, if scenes are active or not, but for now "deactivate any active scene"
- Assuming there are different groups for movement and color/brightness
- change to patch-tab
- Check pan and/or tilt on one or more moving lights
- go to edit-tab
- look at the bottom knobs of pan and tilt which are now showing a "?" (if not all moving lights have been modified) or "on" with value "0" even in the brightness group
- this overwrites all pan/tilt actions in every scene and group.
- unfortunately very bad :-)


Steps in mint procject:

- Open Daslight
- go to patch tab
- patch moving light e.g. "moving light" in generic
- go to edit tab
- edit pan and tilt to a value different from zero (e.g. pan= 15 and tilt=20)
- go to patch tab
- check "invert pan"
- check "invert tilt"
- go to edit tab
- look at the bottom and realize that the previous values (15/20) have been set to "0".

Unfortuantely your server is not capable of the file-size of 3 screenshots or my project, so you have to deal with my description.

Thanks for the attention to this problem,

Kind regards
Julius Drescher

TomHat
Posts: 532
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: Bug change Pan/Tilt

Postby TomHat » Thu Apr 19, 2018 1:50 pm

Hey Julius,

Thanks alot for this step-by-step explanation. This actually helped. The fix for this problem will be available in next Beta verison (coming very soon).

Julius, Martin :
We're really sorry you experience trouble using our product, and thank you for your feedback.

Regards,
TomHat
--
Daslight Support

Mail : france@daslight.com
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500

Julius Drescher
Posts: 8
Joined: Sun Dec 17, 2017 9:51 am
Operating System: Windows

Re: Bug change Pan/Tilt

Postby Julius Drescher » Thu Apr 19, 2018 4:15 pm

Hi TomHat,

You´re welcome :-)
It´s sad, that here often is this "there´s a bug" or "can we have this feature, please" - report/mentality...
So for now, and I mean it seriously:
I´m very happy with this software and the direct contact to the support team.
Sometimes there´s the need for a workaround, but hey, I´m having a highly complex show, and it works just fine :D
And if things get fixed, it´s cool!

Have a nice evening

Kind regards
Julius

Martin!
Posts: 31
Joined: Thu Aug 25, 2016 9:38 am
Operating System: Windows

Re: Bug change Pan/Tilt

Postby Martin! » Thu Jun 07, 2018 12:35 pm

Hello,

unfortunately this problem are not fixed in the newest Beta (22.5)
The problem is still the same.
If you invert or change the PAN-Tilt Channels, Daslight 4 will do this. But all created beforehand values are set to "0".
So all the movement szenes are broken.

I hope you will release the announced solution soon.


Regards
Martin

TomHat
Posts: 532
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: Bug change Pan/Tilt

Postby TomHat » Mon Jun 11, 2018 7:19 am

Hey Martin,

Are you sure you're reproducing the same bug ? I have tried again with the latest version and couldn't get the bug to reappear. If you still can reproduce the bug could you let me know exactly how ?

regards,
TomHat
--
Daslight Support

Mail : france@daslight.com
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500

Martin!
Posts: 31
Joined: Thu Aug 25, 2016 9:38 am
Operating System: Windows

Re: Bug change Pan/Tilt

Postby Martin! » Thu Jun 14, 2018 10:30 pm

Hello,
here are the Steps witch will reproduce the Bug. Admittedly, it is a bit different as Julius Drescher tells you. He used static Values ( 1 scene with 1 step), but i would like to change dynamic scenes (1 scene with 100 ore more steps)

- open a new Daslight Projekt (Version May 24 2018)
- go to patch tab
- patch moving light e.g. "moving light" in generic
- go to edit tab
- creat a scene with an pan/tilt effect, in my case a circle
- go to live tab and see if its work
- check "change pan/tilt" in patch tab
- go to live and see if its work

In my case 2 of 3 tries are failed. The Scene are destroyed because all Steps are the same. Sometimes it themes to work but if you play with the three options (change pan/tilt, invert pan, invert tilt) the Scenes will be destroyed.

Hope you understand what I mean. If you need more Infromation please ask.

Regards Martin

TomHat
Posts: 532
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: Bug change Pan/Tilt

Postby TomHat » Mon Jun 18, 2018 8:22 am

Hello,

Perfect, thanks a lot for taking time to explain how to reproduce the problem. Now the bug is fixed and ready for next release.

Regards,
TomHat
--
Daslight Support

Mail : france@daslight.com
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500

Martin!
Posts: 31
Joined: Thu Aug 25, 2016 9:38 am
Operating System: Windows

Re: Bug change Pan/Tilt

Postby Martin! » Fri Sep 14, 2018 3:26 pm

Hello,

unfortunately this problem are not completed fixed in the newest Beta (02.08)

The options invert Pan(-x-) and invert Tilt (-y-) are worked fine. Daslight shows the programmes Values but sent the invertet DMX-Values. So if the Value are original 0, Daslight shows 0 and sends 255. Thats nice.

But the option change Pan/Tilt diden't work. Daslight shows now the invertet Values but didn't send this inverted Values to the devices. So if the Pan Value 0 and the Tilt Value 255 Daslight shows Pan 255 and Tilt 0 but sends Pan 0 and Tilt 255 to the devices.
For scenes with one step it's work sometimes.

I hope you will finde a solution soon.


Regards
Martin


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