DMX pult mapping not working

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woodzu
Posts: 4
Joined: Mon Jan 29, 2018 2:33 pm
Operating System: Mac OS X

DMX pult mapping not working

Postby woodzu » Mon Jan 29, 2018 2:50 pm

Hi,

I have spend 1 day of mapping of single DMX address/channel with DVC4 and initially it was working perfectly.
but after restart of my laptop once I connect DMX pult is not reacting anymore - when I am in the mapping mode and I am changing the channel I can see the respective channel is getting changed in DVC4. but when I go to Live mode and change the channel value is not getting changed in DVC4? I have found a video in youtube showing similar behavior for scenes and it seems to be a bug in DVC4 https://www.youtube.com/watch?v=2dGZ0J51K6w.

what I have notice as well is, after I mapped DVC4 with DMX and reopen DVC4, check box DMX in mapping is selected and in DMX channel value you get the value of DMX channel added to itself?! - please refer to the foto.
if you want I can share with you as well the DVC file containing the patching.

how I can get my DMX pult working?

Regards
Woodzu
Attachments
2018-01-29_15-49-28.jpg
2018-01-29_15-49-28.jpg (59.91 KiB) Viewed 914 times

TomHat
Posts: 518
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: DMX pult mapping not working

Postby TomHat » Thu Feb 01, 2018 11:16 am

Hey,

In the video, you can see the user is using HardwareManager and Daslight4 at the same time. Once HardwareMakager is started, it takes ownership of the DVC interface, and Daslight4 should not longer be able to receive any signal from the interface until HardwareManager closes.
Please make sure your interface is recognized by the software and "activated" in the preference window.

woodzu wrote:check box DMX in mapping is selected and in DMX channel value you get the value of DMX channel added to itself

I wouldn't be too worried about that, this sounds a lot like a display bug that shouldn't be the problem we're looking for here.

Please, sent me your showfile (in a zip file, as an attachment to your next reply) so I can get some tests made on it.

Best regards,
TomHat
--
Daslight Support

Mail : france@daslight.com
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500

woodzu
Posts: 4
Joined: Mon Jan 29, 2018 2:33 pm
Operating System: Mac OS X

Re: DMX pult mapping not working

Postby woodzu » Tue Feb 06, 2018 12:38 pm

Hi,

the zip file has 3.4MB and I am getting error message - file to large. can you please increase quota for the attachments or please provide me Email so I can send it or just let me know how I can share the file with you?

Regards
Artur

TomHat
Posts: 518
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: DMX pult mapping not working

Postby TomHat » Tue Feb 06, 2018 2:53 pm

Hey,

I received your email and will look into your problem as soon as possible.

Regards,
TomHat
--
Daslight Support

Mail : france@daslight.com
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500

woodzu
Posts: 4
Joined: Mon Jan 29, 2018 2:33 pm
Operating System: Mac OS X

Re: DMX pult mapping not working

Postby woodzu » Thu Feb 15, 2018 8:14 am

Hi TomHat,

any findings?

Regards
Artur

TomHat
Posts: 518
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: DMX pult mapping not working

Postby TomHat » Tue Feb 20, 2018 12:38 pm

Hey,

Sorry it took me this long to get back to you. I've gotten feedback about the testnig onf your file, and turns out they couldn't reproduce with the latest version of Daslight4 available on our website. Which version are you using ?

Regards,
TomHat
--
Daslight Support

Mail : france@daslight.com
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500

woodzu
Posts: 4
Joined: Mon Jan 29, 2018 2:33 pm
Operating System: Mac OS X

Re: DMX pult mapping not working

Postby woodzu » Tue Feb 20, 2018 1:57 pm

Hi,

I am using Dec 22 2017 (please see the attached file) on MAC with High Sierra 10.13.3 Pult Eurolite DMX Move Control 512.

Regards
Artur
Attachments
DASLIGHT_version.jpg
DASLIGHT_version.jpg (17.45 KiB) Viewed 744 times

TomHat
Posts: 518
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: DMX pult mapping not working

Postby TomHat » Tue Feb 20, 2018 2:02 pm

Is it possible that you created this show with an older version of Daslight 4 ?
Do you have the possibility to test these same DMX triggering settings on a new show ?

Regards,
TomHat
--
Daslight Support

Mail : france@daslight.com
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500


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