Crash on choosing a fixture from the list

The new Daslight - for PC and Mac

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grimbuehler
Posts: 5
Joined: Sat Nov 25, 2017 9:12 pm
Operating System: Mac OS X

Crash on choosing a fixture from the list

Postby grimbuehler » Sat Nov 25, 2017 9:22 pm

Hi, I need help... I like to give daslight a try, but every time a start daslight4 (Version May 03 2017 / 17.503.0.999, 1.7.8-23080-SVN:33307-(Mar 21 2017)) and want to select a fixture (it does not matter, which), daslight4 crashs. Any ideas? I work on OS X 10.11.6 on a MacBook Pro 17" Mid 2010 with SSD-Startdisk, 8GB RAM. Thanks for any hepl! Best, Marcel

TomHat
Posts: 931
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: Crash on choosing a fixture from the list

Postby TomHat » Mon Nov 27, 2017 11:20 am

Hey,

This sounds alot like a known problem coming from an incompatibility with some specific softwares.
Please make sure you don't have one of these softwares installed :

Magnet
Flexiglass
Popclip
BetterSnapTool

If you now have any of those apps, please deactivate them ans try launching Daslight4 again.

Regards,
TomHat
--
Daslight Support

Mail : france@daslight.com
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500

grimbuehler
Posts: 5
Joined: Sat Nov 25, 2017 9:12 pm
Operating System: Mac OS X

Re: Crash on choosing a fixture from the list

Postby grimbuehler » Mon Nov 27, 2017 3:48 pm

Hi TomHat,
you're my hero! I had Magnet active... now it's fine and I can start. Thank you!
Best, Marcel


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