Unable to start Daslight4 on macOS Sierra

The new Daslight - for PC and Mac

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unexist
Posts: 4
Joined: Wed May 10, 2017 9:01 am
Operating System: Mac OS X

Unable to start Daslight4 on macOS Sierra

Postby unexist » Wed May 10, 2017 9:16 am

I just wanted to give Daslight4 a try before I consider to buy your product, but unfortunately I cannot start it at all.

Looks like a library is missing in the package? Here is the full problem report:

Code: Select all

Process:               Daslight4 [5028]
Path:                  /Applications/Daslight4/*/Daslight4.app/Contents/MacOS/Daslight4
Identifier:            dsfsdfsdfsd.Daslight4
Version:               16.1222.0.876
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           Daslight4 [5028]
User ID:               501

Date/Time:             2017-05-10 10:55:30.328 +0200
OS Version:            Mac OS X 10.12.4 (16E195)
Report Version:        12
Anonymous UUID:        7F68B4CE-6007-D9F4-B9D7-577C3A5C7363

Sleep/Wake UUID:       C07E15F8-4EEF-4309-9419-6FFD3AB71DFF

Time Awake Since Boot: 49000 seconds
Time Since Wake:       3100 seconds

System Integrity Protection: enabled

Crashed Thread:        0

Exception Type:        EXC_CRASH (SIGABRT)
Exception Codes:       0x0000000000000000, 0x0000000000000000
Exception Note:        EXC_CORPSE_NOTIFY

Termination Reason:    DYLD, [0x1] Library missing

Application Specific Information:
dyld: launch, loading dependent libraries

Dyld Error Message:
  Library not loaded: @executable_path/../Frameworks/libQtDasword.1.dylib
  Referenced from: /Applications/Daslight4/*/Daslight4.app/Contents/MacOS/Daslight4
  Reason: image not found

Binary Images:
       0x10f128000 -        0x10ff46fff +dsfsdfsdfsd.Daslight4 (16.1222.0.876) <D09D41E8-7832-3270-93FD-EA28373C2402> /Applications/Daslight4/*/Daslight4.app/Contents/MacOS/Daslight4
       0x1104bd000 -        0x1108c6ff7 +libQtOem.1.dylib (0) <FECE5AA0-B9BB-3507-AD93-57E8FEEA97A0> /Applications/Daslight4/*/Daslight4.app/Contents/Frameworks/libQtOem.1.dylib
       0x1108cd000 -        0x110912fff +libDASPatchManager.1.dylib (0) <608B6A5E-04DF-3E24-B615-A2FED34F6A92> /Applications/Daslight4/*/Daslight4.app/Contents/Frameworks/libDASPatchManager.1.dylib
       0x110938000 -        0x110955ff7 +libDASAudioAnalyzer.1.dylib (0) <FFCE8120-CDF2-3CDC-97A0-C74FEB6BA358> /Applications/Daslight4/*/Daslight4.app/Contents/Frameworks/libDASAudioAnalyzer.1.dylib
       0x11096a000 -        0x110979ff7 +libDASMainWindow.1.dylib (0) <03F5C434-82BC-33BF-A74A-E7F63A2119CD> /Applications/Daslight4/*/Daslight4.app/Contents/Frameworks/libDASMainWindow.1.dylib
       0x110986000 -        0x1109fcfff +libQtDasControl.1.dylib (0) <47106F72-896A-3469-9E70-436E6FA8984A> /Applications/Daslight4/*/Daslight4.app/Contents/Frameworks/libQtDasControl.1.dylib
       0x110a25000 -        0x110a65ff7 +libDASView2D.1.dylib (0) <16AB95ED-25E2-387F-9A8B-AD34E57BFD63> /Applications/Daslight4/*/Daslight4.app/Contents/Frameworks/libDASView2D.1.dylib
       0x110a85000 -        0x110affff7 +libQtDasCore.1.dylib (0) <EDF0FFD1-29CD-3D3A-B2A5-D0FEACC5530A> /Applications/Daslight4/*/Daslight4.app/Contents/Frameworks/libQtDasCore.1.dylib
       0x110b33000 -        0x110b71ff7  com.apple.audio.midi.CoreMIDI (1.10 - 88) <5E2D1F53-B466-312E-AEA7-117B68C9A7F0> /System/Library/Frameworks/CoreMIDI.framework/Versions/A/CoreMIDI
       0x110b9e000 -        0x110bb9ff7 +libQtDasMidi.1.dylib (0) <C47161DA-6C88-39D6-B4CA-007E0DEBAEE1> /Applications/Daslight4/*/Daslight4.app/Contents/Frameworks/libQtDasMidi.1.dylib
       0x110bdc000 -        0x1112e9fff +libCom3D2.1.dylib (0) <A27FEEC4-0CFD-3CF4-8D13-56F50EF4C3FB> /Applications/Daslight4/*/Daslight4.app/Contents/Frameworks/libCom3D2.1.dylib
       0x111516000 -        0x11155bff7 +libQtSSL.1.dylib (0) <27B68AA3-7F27-3258-9230-4A22BA5EFCD5> /Applications/Daslight4/*/Daslight4.app/Contents/Frameworks/libQtSSL.1.dylib
       0x11d853000 -        0x11d890dc7  dyld (433.5) <8239D0D7-66F6-3C44-A77F-586F74525DA3> /usr/lib/dyld
    0x7fff9db42000 -     0x7fff9db42fff  com.apple.ApplicationServices (48 - 48) <847E54B5-DEA4-3B50-93CE-4FC67789F179> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
    0x7fff9e7cd000 -     0x7fff9e7cdfff  com.apple.Carbon (154 - 157) <7F6DA3B9-CAE8-3F75-B06A-CC710244970F> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
    0x7fff9edcf000 -     0x7fff9ee5cfff  com.apple.audio.CoreAudio (4.3.0 - 4.3.0) <184D9C49-248F-3374-944C-FD1A99A6B32E> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
    0x7fff9f21a000 -     0x7fff9f6b3ff7  com.apple.CoreFoundation (6.9 - 1349.65) <F79384D1-FA3F-38CA-A847-B2625EBB790E> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x7fffa00df000 -     0x7fffa00dffff  com.apple.CoreServices (775.19 - 775.19) <8AA95E32-AB13-3792-B248-FA150D8E6583> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
    0x7fffa11f8000 -     0x7fffa128dfff  com.apple.framework.IOKit (2.0.2 - 1324.50.21) <BA7DC917-35A9-3D1B-BBEC-ADF4495A166D> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    0x7fffb4908000 -     0x7fffb4919ff3  libz.1.dylib (67) <46E3FFA2-4328-327A-8D34-A03E20BFFB8E> /usr/lib/libz.1.dylib

Model: MacBookPro12,1, BootROM MBP121.0167.B24, 2 processors, Intel Core i5, 2,7 GHz, 8 GB, SMC 2.28f7
Graphics: Intel Iris Graphics 6100, Intel Iris Graphics 6100, Built-In
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1867 MHz, 0x80AD, 0x483943434E4E4E424C54414C41522D4E5544
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1867 MHz, 0x80AD, 0x483943434E4E4E424C54414C41522D4E5544
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x133), Broadcom BCM43xx 1.0 (7.21.171.124.1a2)
Bluetooth: Version 5.0.4f18, 3 services, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM0128G, 121,33 GB
USB Device: USB 3.0 Bus
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 27.1

TomHat
Posts: 518
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: Unable to start Daslight4 on macOS Sierra

Postby TomHat » Wed May 10, 2017 9:26 am

Hello Unexist,

We're very sorry you're experiencing this problem. This is strange behaviour as we always check our setups before uploading them on the website. I will send you a link to another version if that's okay, so you can try installing again.

Regards,
TomHat
--
Daslight Support

Mail : france@daslight.com
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500

unexist
Posts: 4
Joined: Wed May 10, 2017 9:01 am
Operating System: Mac OS X

Re: Unable to start Daslight4 on macOS Sierra

Postby unexist » Thu May 11, 2017 7:22 am

Hey,

yes - a new version would be most welcome.

unexist
Posts: 4
Joined: Wed May 10, 2017 9:01 am
Operating System: Mac OS X

Re: Unable to start Daslight4 on macOS Sierra

Postby unexist » Tue May 16, 2017 10:42 am

Any news here?

TomHat
Posts: 518
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: Unable to start Daslight4 on macOS Sierra

Postby TomHat » Wed May 17, 2017 7:11 am

Hey Unexist,

Yes, we have uploaded a new Official version on the website. Please check it out and let me know if the problem is fixed.

Have a good day !

Regards,
TomHat
--
Daslight Support

Mail : france@daslight.com
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500

unexist
Posts: 4
Joined: Wed May 10, 2017 9:01 am
Operating System: Mac OS X

Re: Unable to start Daslight4 on macOS Sierra

Postby unexist » Thu May 18, 2017 11:04 am

TomHat wrote:Yes, we have uploaded a new Official version on the website. Please check it out and let me know if the problem is fixed.


Oh - my bad I haven't noticed. This version works properly now, thank you! :)


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