Page 1 of 1

Limited mode?

Posted: Wed Sep 14, 2016 9:28 am
by roeldm
Hi all,

Another day, another problem :)

When I started Daslight 4 half an hour ago, i got this message, I never had this before:
Image

I checked my interface settings:
Image

When I check my interface online:
Image

Did I run in some kind of "demo" full mode the past months? I bought the interface on 29.06.2016

Enlighten me with your wisdom ;)

Re: Limited mode?

Posted: Wed Sep 14, 2016 12:00 pm
by TomHat
Hey roeldm,

Could you please send me the serial number of your device by PM, so that we can see what's happening with your device ?

Regards,

Re: Limited mode?

Posted: Wed Sep 14, 2016 2:55 pm
by roeldm
Roger,

Sent!

Re: Limited mode?

Posted: Thu Mar 09, 2017 5:29 pm
by turnerbp
I am having the same problem with my DVC Fun. Can you help as well. My Serial number is 381351. Thanks, Brian

Re: Limited mode?

Posted: Fri Mar 10, 2017 7:47 am
by TomHat
Hey Brian,

I can't see any appearing problem with your interface. What exactly goes wrong ?

Regards,

Re: Limited mode?

Posted: Tue May 09, 2017 10:16 am
by thibdelep
Hi, i've the same problem with my DVC FUN : daslight 4 indicates that it's a limited version, and i just can use 32 steps...
My serial number is 380611.

Thank you
Thibault

Re: Limited mode?

Posted: Tue May 09, 2017 10:32 am
by TomHat
Hey Thibault,

Your interface is in express mode. This mode only allows 32 steps per scene and 4 scenes playing at the same time.
Here is what SonoVente mentions about the product limitations (French version as I understand you are French):
DVC Fun.png
DVC Fun.png (21.13 KiB) Viewed 21067 times


You can buy extra channels and unlock the "Express Mode" limitations from this website : https://store.dmxsoft.com/

Hope this helps.

Regards,

Re: Limited mode?

Posted: Tue May 09, 2017 8:47 pm
by thibdelep
Thanks bro, forever yours