LED moving heads

ggtch · Post by **ggtch** » Sun Feb 07, 2016 6:12 pm

Maybe I'm just new to this and do not understand, but I can not get any of my LED Zoom moving heads to turn on in the 3D visualizer.
I have no problems with the 7R beams or LED par cans.
Can someone shed some light? (bad pun)

Jp · Post by Jp » Sun Feb 07, 2016 9:32 pm

Hi
Seems like the problem comes from the ssl file, I'll check that tomorrow..

Thanks for the feedback

ggtch · Post by **ggtch** » Sun Feb 07, 2016 10:25 pm

Do you have the model and make of my LED Zoom?
Also 3D visualizer does not work with Chauvet 4Bar Tri SSL either.

SmileStage LED Zoom

Jp · Post by Jp » Mon Feb 08, 2016 8:17 am

Can you tell me which Led Zoom SSL you are using to test ?

We currently don't have your exact fixture in our SSL database, but you can ask for it in our store:
http://store.daslight.com/en/ssl

I'll check the Chauvet Bar

ggtch · Post by **ggtch** » Mon Feb 08, 2016 3:15 pm

I sent the settings in and you guys made the profile for ,e.

Smile Stage Light LED 19 Zoom

Jp · Post by Jp » Mon Feb 08, 2016 4:32 pm

That's weird, the people responsible for this don't have it either...
Can you send it to me by PM ? When did they made it ?

ggtch · Post by **ggtch** » Sat Feb 13, 2016 7:11 pm

I have sent the files to Julian and Adam and they are looking over now.