Crash on moving fader while programing effect

The previous Daslight version

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cobalt2
Posts: 42
Joined: Mon Jan 09, 2017 11:27 am
Operating System: Windows

Crash on moving fader while programing effect

Post by cobalt2 »

Hi
even if its less often than it was in the beta, it still happens once in a while. Twice yesterday, always on the same type of action. While programing an effect, change tab window to "pannels" in order to set a default level for dimmer or shutter... The app desappears !

thanks
PolDavril
Posts: 477
Joined: Tue Nov 17, 2015 6:48 pm
Operating System: Windows
Location: Belgium
Contact:

Re: Crash on moving fader while programing effect

Post by PolDavril »

Hi Cobalt2,

Same issue here, happening from time to time.
Already reported to the support.

Very problematic for a serious work, like programming a show along with a customer... And the app crashes...
Pol Davril
Stage Manager & Technician
Daslight 4 - Version Jan 13 2020
http://www.hsd-productions.be
http://www.exprime-toi.be
CharlyDL
Posts: 26
Joined: Sun Jan 07, 2018 5:12 pm
Operating System: Windows
Location: Germany

Re: Crash on moving fader while programing effect

Post by CharlyDL »

Same problem here.
Short before the show I was correcting some positions of movingheads and ... crash !
Earlier I have tried to show this effect to a friend ... no crash ! (without the DMX interface)
My question:
Is there a difference having connected the DMX interface via USB or not ?
Could such a crash be the result of any problem between the dmx box and the pc ?
In my case the pc is not one of the fastest.
Charly
There's no life before coffee
TomHat
Posts: 1380
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: Crash on moving fader while programing effect

Post by TomHat »

Hey,

We have now released a new Beta version of Daslight4. Please download it and let us know if the problem is fixed for you.


CharlyDL wrote: Is there a difference having connected the DMX interface via USB or not ?

The interface should not have anything to do with the effect computing.

Regards,
TomHat
--
Daslight Support

Mail : [email protected]
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500
benvigil
Posts: 6
Joined: Mon Mar 05, 2018 7:14 pm
Operating System: Mac OS X

Re: Crash on moving fader while programing effect

Post by benvigil »

TomHat wrote:Hey,
We have now released a new Beta version of Daslight4. Please download it and let us know if the problem is fixed for you.

Can the new BETA be installed and run side-by-side with the previous version for testing purposes?
PolDavril
Posts: 477
Joined: Tue Nov 17, 2015 6:48 pm
Operating System: Windows
Location: Belgium
Contact:

Re: Crash on moving fader while programing effect

Post by PolDavril »

Hi benvigil,

Yes, on Windows, you may install as many versions as you want, using different install folders.
I don't know about Mac though, but I guess it's possible also.

Hope this helps.
Pol Davril
Stage Manager & Technician
Daslight 4 - Version Jan 13 2020
http://www.hsd-productions.be
http://www.exprime-toi.be
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