Problem with iOS Easyremote app

Customizable interface designer with smartphone and tablet app

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mariopont
Posts: 9
Joined: Sat Sep 17, 2016 9:04 pm
Operating System: Mac OS X

Problem with iOS Easyremote app

Postby mariopont » Thu Nov 23, 2017 4:13 pm

Dear Daslight staff I have a problem with Easyremote.
I noticed that when launch easy remote on iPad Air 1 or iPhone6, every time I load or reload a show in the easy remote not all the buttons, faders and co. appears... it's really strange.
When I load the same show on a Chinese Android Telephone there are no problems and appears all without problems
:?
How can I Solve this problem?
I have this problem since the first time I used software with or without the Dmx Box
I have the DVC4 Gold...
Thanks...

mariopont
Posts: 9
Joined: Sat Sep 17, 2016 9:04 pm
Operating System: Mac OS X

Re: Problem with iOS Easyremote app

Postby mariopont » Wed Nov 29, 2017 11:00 pm

NOONE?
UP UP UP!

TomHat
Posts: 751
Joined: Tue Feb 23, 2016 9:11 am
Location: France
Contact:

Re: Problem with iOS Easyremote app

Postby TomHat » Thu Nov 30, 2017 2:46 pm

Hey,

Sorry about that. This is a known bug in EasyRemote that we're trying to fix as new versions come out. Do you have the latest versions of Daslight4 and the ER app ?
The problem wasn't completely fixed in latest versions, but it should work better anyway. For full fix, we'll have to wait for next generation of EasyRemote app.

Regards,
TomHat
--
Daslight Support

Mail : france@daslight.com
Phone (French) : +33 (0) 616 427 588
Phone (English) : +44 (0) 7 481 811 500


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